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At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.As one of Canada’s top 100 employers we empower our staff to make decisions for growing business and sharing our passion for success while engaging in a team approach. We believe in working hard, having fun, and giving back. That is what makes us Canadian, and that is what makes us Rogers.Are you a Self-Starter with an engaging entrepreneurial spirit who enjoys challenging work?Are you looking for a fun, fast-paced, flexible work environment?Do you believe it is important to be part of a team, company, culture that believes in giving back to the community?Are you looking for an opportunity that will impact your career and continuously grow with you?Do you enjoy exploring innovative business solutions and products with clients at all levels?Do you believe you can make a difference by changing the way customers think and delivering tailored insights? We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers. What you''ll be doing:Active prospecting into net new and existing clients to promote and sell Rogers solutions to increase the overall penetration within a defined addressable territory.Researching prospective customers to identify contacts, and roles within the decision making centre.Utilizing Social Media and various creative customer engagement methods to gain alignment across the organization on account strategy.Acting as an ambassador of Rogers to our clients and provide them with superior world-class customer experience to maximize client retention rates and promote growth to the business.Understanding current and prospective customers' business issues with the ability to quickly relate those into sales opportunities.Developing the right solution for clients' evolving business requirements with a Customer First Approach.Build relationships with partners and subject matter experts to engage as required to build profitable solutions.Ability to work well with a broad team in order to leveragethecorrect skillset as applicable within your territory.Build trust, loyalty and solid long-term relationships with key decision-makers.Share your ideas by actively participating in regular sales meetings and fulfill required sales administrative duties (CRM) to support your role. What you bring:University degree or equivalent expertise.3+ years of business sales experience; preferably within a Communications, Information or Technology organization.Technical background in Infrastructure services, with a background in, Telephony, Network and Data Centre technologies is an asset.Track record of consistent top tier performance (President's Club etc.).Proven aptitude for identifying and closing profitable business.Experience successfully calling into Director or C-Level positions.Be results oriented and showcase strong leadership skills.Proven funnel management experience.Working knowledge of CRM and tracking applications such as Salesforce.Proficiency with Microsoft Office (Word, PowerPoint, Excel).Experienced presenter with excellent active listening skills, and superb verbal and written communication skills.A passion for providing world class sales and service solutions.Enthusiastic, self-motivated, action-oriented, and results driven. Schedule: Full timeShift:DayLength of Contract:Not Applicable (Regular Position)Work Location: 7071 Bayers Road, Suite 4001 (235), Halifax, NS Travel Requirements:Up to 25%Posting Category/Function:Sales & New Business DevelopmentRequisition ID:238663 Together, we'll make more possible, and these six shared values guide and define our work: Our people are at the heart of our successOur customers come first. They inspire everything we doWe do what’s right, each and every dayWe believe in the power of new ideasWe work as one team, with one visionWe give back to our communities and protect our environment What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit theRogers FAQ. Posting Notes: Sales & Marketing
At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.The Wholesale Sales Consultant role is based out Toronto and will report to the Sr Manager, Operations - Rogers Wholesale Solutions. The Wholesale Sales Consultant is an exciting position that is an integral part of the account team supporting our Rogers Wholesales customers. As part of this elite team, you will work together to ensure a best-in-class customer experience. You will bring a Customer First mindset, putting the customer at the centre of everything you do. You will work hand in hand with the Business Development Manager, Solution Architect, and Delivery teams to provide a positive and proactive approach to customer requests. This includes coordinating & collaborating with internal teams, assisting in pre and post-sales activity, account management, developing new sale and retention strategies, & ensuring an overall industry leading customer treatment. What you'l be doing:Key part of the account team, working closely with BDM/SA to plan and implement new, upsell, move and disconnect customer requestsPrimary point of contact for Customers to ensure timely & effective resolutionsSupport & resolve all billing & Customer service inquiries via phone, email and or ticketInteraction with internal support teams to ensure all clients are served with the highest possible standardSupport day to day requests & action items such as: toll free, credit adjustment, cancellations, etc.Provide accurate, detailed information regarding products, billing procedures, and payment optionsMonitor all team related email tracking and respond with urgency within set service level guidelinesProactively resolve all Customer service inquiries with the utmost quality and serviceResponsible to maintain account inventoriesDemonstrate strong interpersonal & emotional intelligence skillsListen for sales queues and refer leads to appropriate Sales account primeCollaborate & coordinate with internal stakeholders such as: Customer Implementation Specialists, Account Executives, Service Managers, Technical Support, Product Team, Deal Desk, etc… to ensure the highest level of client satisfaction & timely ticket resolutionSupport Rogers Wireline in achieving its business objectivesEnsure all details are captured & recorded in ticketing system (Salesforce, Salesforce Lightning, As400, Insis, iTolls, Admin3, etc.)Proactively maintain Customer communication with continuous updatesIdentify, record & escalate trends in Customer impacting issuesManage/work on special projects as assigned What you'll bring:1-3 years of Technical Support, Help Desk, Customer Service experience and/or equivalentMinimum Secondary School diplomaComputer skills – Working knowledge of MS Word, Excel and OutlookStrong technical skills and understanding of wireline products and servicesExtremely professional with excellent interpersonal, relationship, and communications skillsStrong problem solving and decision-making skillsExperience with project managementExcellent team player with the ability to grow relationships with both internal and external CustomersActively participate in meetings, conduct and lead discussions and Customer facing presentationsAdvanced verbal, written & presentation skillsKnowledge of Wireline & Data Centre products & services are an assetDemonstrate competency in strategic account planning, problem solving, decision making, and business developmentPossess excellent people skills, business acumen and exemplary work ethicExhibit outstanding organizational, teamwork and collaboration skills.Bilingual preferred (French & English)Display a positive attitude, integrity, great character, a sense of humour, and can bring positive energy and outlook to a corporate culture Core Competencies:Customer ServicePositive attitude and positive energyEmotional IntelligenceAchievement OrientedAccountabilityPlanning and monitoringTime managementAdaptability in a very dynamic environment Schedule: Full timeShift:DayLength of Contract:Not Applicable (Regular Position)Work Location: 8200 Dixie Road (101), Brampton, ON Travel Requirements:Up to 10%Posting Category/Function:Sales & Account ManagementRequisition ID:242141 Together, we'll make more possible, and these six shared values guide and define our work: Our people are at the heart of our successOur customers come first. They inspire everything we doWe do what’s right, each and every dayWe believe in the power of new ideasWe work as one team, with one visionWe give back to our communities and protect our environment What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit theRogers FAQ. Posting Notes: Corporate
Requisition ID:309664Work Area:SalesExpected Travel:0 - 10%Career Status:GraduateEmployment Type:Regular Full TimeCareer Level:T2Hiring Manager: Mary LangeRecruiter Name:Agnes Li COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. We are looking for passionate technology & business enthusiasts that are in the early years of their career and want to develop their skills to become a subject matter expert for one of the world’s most valuable brands. The SAP Academy for Presales will provide you with world-class training and skills to propel you into a successful career in the technology space. This program is your opportunity to engage with customers, help solve their unique business challenges using cutting edge cloud-based products, solutions and services! For 2022, the dynamic 12-month program builds a foundation for a successful presales career at SAP. The Associates experience innovative classroom-style learning in a virtual environment delivered by a full-time faculty combined with on-the-job training and mentoring in the field. Together with colleagues from all over the world, you will participate in experiential learning opportunities including presentations, role plays, team competitions, Design Thinking, gamification, social selling and more. A Senior Presales colleague will mentor and support you to achieve success at SAP. After your successful training, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You willcreate and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. EDUCATION AND WORK EXPERIENCESuccessful completion of a Bachelor or Master’s degree.Strong Business Acumen including demonstrated knowledge of business process and/or industries.2-5 years’ work experience within the following Lines of Business: Finance & Accounting; Procurement, Supply Chain Management, Marketing/Commerce /Retail, B2B, B2C, is preferredAny Industry relevant credentials, ex. CPA, APICS Certification (preferred for Finance and Supply Chain Management) is strongly considered an advantageStrong communication and presentation skills including fluency in English and local language.Requires permanent US work authorization to be considered, there is no visa sponsorship available at this time. Locations:Virtual (near a major SAP office), New York, NY, Chicago, Il, Newtown Square, PA, or Atlanta, GA#SAPAcademyforPresales #SAPAcademyforSalesandPresales #SAPUSG16Hiring *During the extraordinary time of the COVID-19 pandemic, current temporary SAP guidance requires all employees to work from their homes. If as of the intended April 2022 start date of the 2022 Program, SAP’s work from home guidance is still in effect, participation in the Program will be on a virtual basis from your current home address until further SAP guidance is provided. SAP'S DIVERSITY COMMITMENTTo harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas:[email protected]@sap.com, APJ:[email protected], EMEA:[email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.Additional Locations :Job Segment:
Job Title: Senior Sales Engineer Reports To: CRO About Us At the forefront of Viewer Intelligence, SSIMWAVE is built on our Emmy® Award-winning technology. SSIMWAVE is defining the future of video delivery with the most accurate measure of how humans perceive video. With SSIMWAVE technology, video distributors, networks and studios can keep up with the explosive growth of video and affordably deliver the ultimate viewing experience to consumers on any screen, anywhere. Our customers include major players in the Media & Entertainment industry and our state-of-the-art products provide the best way to measure, control, and optimize live and file-based video. We’re a growing team of engineers, video scientists, product, and business experts. Our diverse team is driven to advance the business of video. Join our profitable scale-up with opportunities for career growth in both depth and breadth of experience. About You You are passionate about making the complex simple – for your customers and team. You thrive in a highly intellectual agile, scaling environment that encourages you to deliver the best. Your can-do attitude and team-player approach are a perfect fit for our culture. You share our desire to be amazing. As our Senior Sales Engineer, you will work with Sales Executives at SSIMWAVE to manage the technical aspect of the sales process. You will take ownership of the pre/post-sales technical requirements for customers and ensure on-time and flawless integration for all products. You will also provide assistance with proposals working directly with sales, product, and marketing teams. Job Responsibilities, including but not limited to: * Establish yourself and your team as the product experts and trusted advisors by understanding customers’ business goals and objectives. * Build and implement scalable sales engineering tools and processes for global growth * Work closely with Sales, Product, and Engineering teams to understand the customer’s journey and identify scalable ways to maximize customer satisfaction * Work closely with prospects and customers to understand their challenges and how can SSIMWAVE help resolving them, to then present the solution to the customer. * Support the Sales Executives throughout the sales process as an expert in SSIMWAVE products and services, including functionality, usage, architecture, and deployment. * Assist Sales in qualifying client opportunities and defining the win strategies * Develop and deliver customized trials and presentations that are clear and appropriate for the audience. * Actively drive and manage prospective clients’ technology evaluation by using your knowledge of the business environment and competitive landscape * Effectively transition accounts and communicate business requirements to implementation teams. Skills and qualifications: * 5+ years of experience in technical pre/post sales in the Media & Entertainment industry * College/University Degree or Diploma in Engineering, IT, Computer Science, or equivalent related work experience * Deep understanding of live and file-based content delivery workflows, especially content delivery and encoding technologies * Experience in Linux environments, virtualization and containerization technologies, and cloud technologies * Familiarity with DevOps concepts, data tools, and architectures * Experience in developing and presenting solution designs * Experience in providing pre/post-sales support through requirements gathering, proposal development, and delivery of technical presentations via online meetings, on-site, or trade shows. * Experience in installing, configuring, and leading customer solution evaluation trials and/or POC engagements * Proven ability to communicate complex technical challenges and solutions in a simple and concise manner * Exceptionally organized with the ability to define and meet deadlines and work under pressure Missing a few of the requirements and not sure if you’re qualified? Let us be the judge, submit your resume! SSIMWAVE is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. At SSIMWAVE, we celebrate diversity, and we thrive on it for the benefit of our employees, our customers, our products, and our community. We believe the more inclusive we are, the better our work will be. Please let us know if you require accommodation during the recruitment process.
What we offerOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About SAP Customer ExperienceSAP Customer Experience (CX) is a technology foundation that engages the customer, respects the 360 view of the customer, and supports evolving customer journeys. SAP CX brings together the portfolios and teams from the Hybris, Callidus, Emarsys, Qualtrics, Gigya acquisitions plus industry experts to form our integrated technology suite. We have a bold mission in supporting our customers to enable their customers to own their experience. Across SAP CX, being bold and winning is paramount to our culture and our people thrive in high performing teams. We seek talent that want to innovate, be disruptive, and support mutually agreed upon goals and ambitions. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry. Our SAP Customer Experience Sales and Service Solutions include Sales Force Automation, Retail Execution , Configure, Price Quote (CPQ) solutions and Service solutions offerings. The SAP Sales Cloud helps our customers improve the Sales Experience in areas such as Sales Force Automation (SFA) and Retail Execution. The SAP Service Cloud helps our customers with an Omni-Channel Customer Engagement platform for Self Service and Agent Assisted. Customer Service and Field Service Scenarios. The SAP CPQ solution helps your sales team build, optimize, and create buyer-friendly quotes and proposals, eliminate quote errors and empower sellers to easily configure complex product offerings with optimized prices and branded proposals. Senior Solutions Engineer – SAP Sales Cloud and SAP Service CloudThe primary role of the Senior Solutions Engineer (or Senior SE) during an active sales cycle is to understand and tell the customer’s story, from where they are now (including their pains and challenges) to the achievements we can attain together as partners. We are looking for super star candidates based in the United States who have the ability to support prospective customer sites across the country, remotely, and travel under SAP safety guidelines when travel resumes. ROLE DESCRIPTION:This position requires a senior presales consultant who will be responsible for providing product, technical and sales expertise drawing from experience gained in the enterprise commerce industry to assist in closing revenue opportunities. An analytic assessment capability is required to create a compelling consumer journey for prospects assessing their current situation (pains/objectives) and defining a value solution approach in applying CX solutions and services. This person would act in the role of a trusted advisor to the customer/prospect. Senior SEs participate in sales cycles as a member of the virtual account team in support of the sales account strategy, interacting with prospective customers through all phases of the sales cycle. This may include executive meetings, discovery sessions, solution demonstrations, presentations to the C-suite, follow-up discussions, transition to professional services and post-sale Customer interactions. As part of deal support, a Senior SE collaborates with other members of the sales team to plan and execute business development strategies. Responsibilities & ImpactBe a subject matter expert on one or more of the solutions within SAP CX Sales and Service portfolio (SAP Sales Cloud, SAP Service Cloud and SAP CPQ) and corresponding industries, demonstrating credibility with prospective customers.Shape conversations with customers by guiding deep cross-functional Discovery based on industry best practices, customer research and SAP customer experiences across the SAP CX solutions.Work with the SAP CX Presales team to develop and implement strategies and solutions to meet customer requirements around business process and architectural data flows.Document business requirements; identify priority, and gain customer approval for recommended solutions looking across business, regulatory and IT requirements in “as is” and “to be” states.Compose and deliver superior sales presentations through multiple mediums, including demonstrating software, covering SAP CX portfolio (specifically SAP Sales Cloud and SAP Service Cloud) to prospective customer audiences. The presentations must articulate the value messaging, differentiate SAP, and leave a strong and positive impression to wide ranging customer audiences.Drive solution expertise and competitive messaging in RFIs/RFPs as needed.Be a trusted advisor in building relationships with the customer and understand their unique needs, supporting the customer engagement and provide input on strategy, from initial engagement to post sales.Support the greater internal team as well as alliance partnersSupport one-to-many sales and marketing events both on-site and remotely (eg. NRF and SAP-run marketing events, etc.)Potentially support Analyst discussions and presentations in area of expertiseLead internal thought leadership projects designed to better the team from a process or product perspective.Develop and promote new and innovative solutions for customers and prospects. WORK EXPERIENCE:5+ years of presales experience is preferred, or 5+ years of deep solution knowledge from working with the applicable solution as an end user, business analyst, professional services, product management, partner.3-5 years of solution specialist (or equivalent customer facing) experience in areas appropriate to the jobExpert knowledge/expertise on end to end processes/solution matchingExperience with Customer Relationship Management ecosystems, knowledge of Cloud architecture and technical concepts preferredExperience with Sales Force Automation (SFA) and/or Service Management solutions and/or business processes EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:Strong presentation skills and ability to present business solutions to senior executives as well as technology to engineersBachelor equivalent: minimum requirementMaster equivalent/ MBA / Ph.D: optionalBusiness level local language: expertEnglish: proficient #SAPCXCareers2021 We are SAPSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. Our inclusion promiseSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected] EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID:306181 | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - CanadaJob Segment:
At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home. We are looking for a talented and motivated individual to join our winning team where you will have a chance to innovate, grow and do what really matters. Reporting to the Territory Manager, this sales prospecting and development role is responsible for the promotion of a fullsuite of Rogers' products and services to our business customers.Responsible for managing a specified geographic territory and leveraging multiple distribution channels to deliver sales objectives for all business products.This will include: Wireless voice and data Internet access Business phone services and a variety of applications Office 365 Security IOT. What you will be doing:Active prospecting into net new and existing clients to promote and sell Rogers solutions to increase the overall penetration within a defined addressable territory.Researching prospective customers to identify contacts, and roles within the decision making centre.Utilizing Social Media and various creative customer engagement methods to gain alignment across the organization on account strategy.Acting as an ambassador of Rogers to our clients and provide them with superior world-class customer experience to maximize client retention rates and promote growth to the business.Understanding current and prospective customers' business issues with the ability to quickly relate those into sales opportunities.Developing the right solution for clients' evolving business requirements with a Customer First Approach.Build relationships with partners and subject matter experts to engage as required to build profitable solutions.Ability to work well with a broad team in order to leverage the correct skillset as applicable within your territory.Build trust, loyalty and solid long-term relationships with key decision-makers.Share your ideas by actively participating in regular sales meetings and fulfill required sales administrative duties (CRM) to support your role.What you will bring:3-5 years’ of B2B experience and/or sales experience and/or telecommunicationsexperience preferred.Uses Sales and Leadership Skills to build customer relationships and develop clientbased solutions using Roger’s products and services.Exceptional skills with productivity tools such as MS Office & Outlook includingSalesforce.comUpbeat, self-motivated tenacious team player who is a fast learner, detail oriented andhas the ability to work independently.Above average written and verbal communication skills that translates well in person andon the phone.Strong presentation and public speaking skills.Experience successfully calling into Director or C-level positionsOutstanding organizational and follow-thru skills.Ability to work in a fast paced environment, under pressure and very tight deadlines.Excellent research skills with strong analytical and problem solving skills required.Experience working in a highly automated metrics based organization with a track recordin achieving and succeeding goals. Schedule: Full timeShift:DayLength of Contract:Not Applicable (Regular Position)Work Location: 475 Richmond Rd. (100), Ottawa, ON Travel Requirements:Up to 10%Posting Category/Function:Sales & Door-to-doorRequisition ID:247730 At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @https://digital.rogers.com/ Together, we'll make more possible, and these six shared values guide and define our work: Our people are at the heart of our successOur customers come first. They inspire everything we doWe do what’s right, each and every dayWe believe in the power of new ideasWe work as one team, with one visionWe give back to our communities and protect our environment Posting Notes: Corporate
About Faire Faire is an online wholesale marketplace built on the belief that the future of retail is local. There are over 1M independent retailers in the U.S. and Canada doing more than twice the revenue of Walmart and Amazon combined. At Faire, we're using the power of technology and data to connect a growing community of over 150,000 brands and independent retailers around the world. Picture your favorite boutique in town — we help them discover the best products to sell in their stores. By empowering entrepreneurs with the right tools and insights, we believe that we can level the playing field so that small businesses can compete with big box and e-commerce giants. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role As Salesforce Solutions Engineer you’ll be responsible for technical design of various aspects of SFDC solutions and integrations with other systems and tools. The Solution Engineer will partner closely with GTM teams to understand the challenges and gaps in the process and proactively recommend innovative solutions. You will communicate technical solutions and design tradeoffs effectively to business partners, and lead digital transformation by aligning business, technology and new tech implementation efforts. We are looking for an innovative and entrepreneurial technical specialist who will be thrilled to roll up their sleeves and help us continuously improve our processes as we scale. What you'll do * Deliver system enhancements through a mixture of customization and code development to best fit the company’s complex and evolving business requirements * Diligence current Salesforce instance and find opportunities to improve architecture for scale * Partner with Sales, Business Operations, Success, Product teams, and business partners to solve critical business problems through system implementation * Understand and leverage the Salesforce provided APIs; document company processes and workflows * Perform gap analysis between Salesforce functionality and requirement of the partners * Manage new releases of SFDC and efficiently roll out new features to the wider org * Lead implementation and administration of the SFDC and 3rd party systems connected to Salesforce (Salesforce, Hubspot, Salesloft, Truly, Zoominfo, Calendly, and Gong) * Integrate other tools and platforms with SFDC to increase business efficiency and data flow accuracy: APIs, App Exchange Integration products * Partner with Sales Ops Lead to conduct workflow improvements scoping and analysis Qualifications: * 4+ years of operations experience, preferably supporting Sales or Customer Success Orgs in the fast paced startup environment * 5+ years of Salesforce Developer or general sales cloud configuration experience: dashboards, reporting, data loader, SOQL query building, Tableau /Looker/Mode * Deep knowledge of Salesforce object model, Salesforce platform, APEX and Salesforce Development best practices * Ability to build or modify Apex Classes or Triggers * Experience developing business processes aligned to leading practices implementation patterns within Sales Cloud * Ability to clearly communicate technical information to technical & non-technical partners * Track record of working independently in a high velocity and agile environment * SQL knowledge is a plus Why you’ll love working at Faire * We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process. * We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of over 100,000 small business owners. * We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. * We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog [https://blog.faire.com/]. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Ecopia AI is an industry-leading AI company specializing in extracting insights from geospatial big data. Millions of geospatial images are captured every day by satellites, airplanes, vehicles, and personal devices - Ecopia converts this flood of pixels into high definition (HD) maps, leveraging AI to empower a wide range of applications such as smart cities, insurance, real estate, autonomous driving and augmented reality (AR). Ecopia is seeking a passionate, self-motivated candidate to fill an exciting position in a fast-paced and dynamic entrepreneurial workspace. Working closely with Ecopia’s management and the sales team, this opportunity will provide the incredible experience of working within a dynamic organization with boundless growth potential. Ecopia AI is located in the beautiful MaRS Discovery District building at 101 College Street in Toronto. Come join us in our mission to digitize the world with AI. KEY RESPONSIBILITIES * Help mould our unique product portfolio by acting as a bridge between customers and internal technical teams * Build technical specification documents, whitepapers, and product-related content of our current portfolio to help with sales enablement * Manage customer implementations, provide customers with post-sales support regarding technical data * Help optimize sales team metrics and reporting in Salesforce * Assist in writing complex technical proposals for customer initiatives * Develop an understanding of geospatial data and provide product-related recommendations to assist with customer and partner interactions SKILLS & EXPERIENCE * Post-secondary education in engineering, GIS, or similar * Experience in product management, operations, project management, or a related discipline * 5+ years’ work experience in a related role * Exceptional organization, with strong analytical and communication skills * Experience writing technical proposals * Experience with geographic information systems (GIS), and geospatial datasets * Strong excel, powerpoint, and word skills * Ability to work well under pressure and manage multiple projects under tight timelines * Familiarity with Amazon Web Services is preferred * Experience with salesforce is a plus COMMITMENT TO DIVERSITY AND INCLUSION Ecopia Tech is committed to fostering a diverse and inclusive working environment. We welcome applications from qualified candidates of all backgrounds regardless of age, physical ability, gender, race, religion, and sexual orientation. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.
RouteThis is disrupting the WIFI related support industry and we’re looking for a talented and driven Sales Engineer to help us achieve our aggressive growth targets We are looking for a Sales Engineer to support our sales and customer success teams, delivering cutting edge solutions to address the largest challenges facing tech support teams around the world and play a pivotal role for new business acquisition. Our ideal candidate is a SaaS experienced someone with a strong understanding of networking fundamentals as well as what it takes to make the complex simple for your customers and team. If you have a strong understanding of networking fundamentals, past experience in a solutions engineering role and are looking to accelerate your career in an agile, scaling environment then we absolutely want to chat! As a Sales Engineer you will: * Work closely with the Route This sales team, engaging in Q&A with external customer care leaders to quickly understand their internal processes and pain points * Within the capabilities of RouteThis, design solutions to our prospect’s top challenges * Clearly articulate the value RouteThis can bring to prospective customers * Deliver highly compelling demos * Post sale, work closely with the RouteThis customer success team to configure the RouteThis platform, ensuring our customer’s success * Bring knowledge to Product, Sales and Customer Success teams based on customer and prospect interactions. Take an active role in enabling the whole organisation in product knowledge and day to day use cases * Develop and maintain deep knowledge and understanding of RouteThis's existing and future products and services * Recommend troubleshooting paths for our customers to follow when using RouteThis What you bring: * 3+ years experience in a solutions engineering or technical sales role * Proven ability to understand customer pain points and develop solutions to their needs * Great presentation and storytelling skills and attention to detail * Analytical approach to problem solving * Create solutions and to challenge the status quo towards customers and prospects * Ability to develop relationships at all levels across organizations. You will be as comfortable talking or making a presentation to C-suite executives as you would with developers or product managers * Demonstrated understanding of consumer networking fundamentals (wireless protocols, TCP/IP, home network configuration, common failure points, etc..) * Proven network troubleshooting abilities Bonus Points For: * Prior experience in a tech support call centre, internet service provider or smart home company * Prior experience working in a fast-growing SaaS organization * Post-secondary degree in a technical field (Engineering, Computer Science, Networking accreditation, etc.. Why RouteThis? * Growth: As a rapidly growing startup, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career. * Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team. * Fun: Monthly team social events, and weekly team lunches and happy hours are all part of our culture. We never forget that work should also be fun. * Perks & Benefits: We offer competitive salaries and a generous benefits package. * Location: Located in downtown Kitchener, near the LRT and transit hub, RouteThis has a prime location. Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.