Counter Sales Representative (Inside Sales)

National Concrete Accessories (NCA)
Calgary, AB
30+ days ago

Job Description

National Concrete Accessories is Canada’s leading manufacturer and distributor of concrete accessories. Specializing in product variety, quality, and superior service, we are a one stop shop for a complete line of construction and restoration products, including tools & equipment, decorative concrete, tile, masonry and building envelope products.

We are currently looking for a pro-active and enthusiastic individual to join our team at our Calgary branch. The Counter Sales Representative will be responsible for assisting both walk-in and telephone customers by providing them exceptional customer service.


  • Monday to Friday, closed on statutory holidays
  • Competitive pay
  • Benefits
  • Company matched pension
  • Tuition reimbursement

What you will do:

  • Provide sales and quotation support to customers, as well as technical knowledge on product lines and application of products
  • Write up customer orders for pick-up and delivery
  • Handle cash/sales transactions
  • Perform product lookup using manufacturer’s software.
  • Ensure attention to detail and accuracy in order entry for customers.
  • Ensure orders are prepared for shipping through our warehouse and track orders.
  • Stock shelves and assist with merchandising showroom
  • Follow all safety practices as outlined in the health & safety manual
  • Other duties as assigned.

What you need:

  • 1-2 years’ experience in a counter sales/inside sales position
  • Able to build and maintain lasting relationships with customers
  • Knowledgeable on various construction products and their applications would be an asset
  • Exceptional verbal communication and presentation skills
  • Excellent listening, verbal and written communication
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to perform basic calculations and mathematical figures
  • Ability to work individually and as part of a team
  • High level of integrity and work ethic

Job Types: Full-time, Permanent


  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Tuition reimbursement
  • Vision care


  • Monday to Friday


  • customer service: 2 years (preferred)
  • building supply sales: 1 year (preferred)


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