Associate Inside Sales Representative

Description

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As an Associate Inside Sales Representative you are responsible for servicing the customer by handling all types of customer problems and request as well as processing orders - usually by telephone.

WHAT YOU’LL BE DOING (% of Time)

Answer approximately 100 phone calls a day and provide customers with requested information. (pricing, ship dates, …). Input orders into the computer. (90%)

Provide technical help when needed. (10%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• High School Diploma or General Education Degree (GED) required.
• 3 months Related experience and/or training.
• Computer Skills: type a minimum of 40WPM.
• Accountability & Dependability: able to consistently demonstrate reliable, punctual attendance.
• Mathematical Reasoning: able to apply basic Algebra and Geometry concepts. Able to add, subtracts, multiply, and divide whole numbers, fractions, and decimal equivalents.
• Reading Comprehension: able to read and write simple correspondence and able to follow instructions.
• Analysis/Reasoning: able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Customer Focus: ability to quickly and effectively solve customer problems.
• Communication: able to communicate one-on-one, small group settings and via email.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs.

WORK ENVIRONMENT

This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printer/scanner, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.

TRAVEL REQUIRED

This job requires no domestic travel.

WORK STATUS & LOCATION

This full-time, non-exempt position is located in McKinney, TX.

RELOCATION

Relocation is not available for this position.

PAY

$18.46 - $27.69 / hour

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine and opiates.

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