Inside Sales Manager

Rentokil Initial
Anaheim, CA
30+ days ago
Rentokil Initial
Rentokil Initial
rentokil-initial.com

Job Description

Inside Sales Manager Are you passionate about sales? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil North America is part of the world’s largest pest prevention provider and the third largest in North America and Canada. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services. Responsibilities What do our Inside Sales Managers do? Inside Sales Managers are responsible for the development and performance of a team of assigned Residential Inside Sales Specialists. They staff and direct a sales team and provide leadership towards the achievement of maximum profitability and growth, in line with company vision and values. In addition, they establish sales plans and strategies to expand the customer base in the marketing area. Develop winning objectives for the call centers day-to-day activities Hire, coach and provide training to personnel Meet and exceed baseline sales targets for self and assigned team Effectively coach to work towards achieving company closing rate or better and convert jobs at company assigned conversion rate or better into one of our tier residential offerings Work closely with QA Manager to improve QA Scores: identify improvement opportunities and compliance in executing the company’s designed Inside Sales methodology Effectively manage sales follow up activities making sure Residential Specialist are following up on all Proposed/Proposed and Sold/Proposed within 24-48 hours. Assist in conducting productive bi-monthly Sales Meetings and Sales Training Meetings focused on skill development and improving performance Assist Inside Residential Specialist in difficult calls, including, but not limited to, cancellations, billing inquiries, complaints and emergencies Support Inside Residential Specialist with Quarterly Sales Action Plans and redirect activities to ensure improved performance Assist National Director Inside Sales – Residential in launching new Residential offerings and making sure Inside Residential Specialist are up to speed with certifications for right to sell products or services Ensure assigned team communicates necessary preparation details to customers and document the job essentials in company operating system ensure successful installations and relationships occur with field technicians. Proactively identify and initiate outbound campaigns to create new lines of revenue. What do you need? Bachelor’s Degree or equivalent combination of experience, education and training Preferably 3-5 years demonstrated leadership on building sales teams Must be sales minded with a proven history leading and motivating sales teams with a focus on outbound calling Enthusiastic, sales oriented Ability to travel needed Able to lead a team of 15-20 agents to exceed sales goals Understand sales data and able to compile reporting as needed Must pass pre-employment background screen and drug test Must possess a valid driver’s license and pass motor vehicle record search Why Choose Rentokil? A career with Rentokil is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria. Professional and Personal Growth: Robust Paid Training & Professional Development Path Opportunity to grow - We love to promote from within! Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues) Wellness: Excellent Health benefits including Medical, Dental, Vision, and Life Insurance Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses Outstanding Company-Paid Short Term Disability Access to Long-Term Disability Insurance Wellness Reimbursement Program Employee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefits Company-paid sick time Savings & Retirement: 401(k) retirement plan with highly-competitive company-matching contributions Holiday Savings Club option with company-matching funds Employee Discounts (includes many offerings, including cellular/mobile service, health clubs, and more) Work-Life Balance: Vacation Days & sick days Company-Paid Holidays & Floating Holidays We are looking for individuals who want to make a difference where our customers live and work. Is that you? Qualifications Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

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