Business Development Representative

Richmond Hill ON
30+ days ago

Job Description

OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  What is the role?Reporting to the Manager, Maintenance Renewals this position is focused on communication and selling skills since it is the customers’ renewal contact for Open Text. This will involve producing renewal quotes, following up on renewing maintenance and selling the value of our Support Programs to customers. Strong organizational skills are also needed to ensure renewal information and status is recorded accurately and for billing and future reference. Concurrently the incumbent will be responsible for identifying and conducting gap analysis and process improvement.  What you will be doing: •    Providing exceptional service by reaching out and building strong customer relationships while providing a consultative and proactive process to produce competitive renewal quotes. •    Consult with internal sales team to prepare renewal quotes, overcome objections through the process of negotiation and adjust quote as required to ensure the competitiveness of the solution being presented to the customer•    Maintain and update reporting systems to utilize for research and provide accurate forecasts within a sales support territory•    Cultivate strong business relationships with the Account Executives and other legal stakeholders•    Develop ongoing lead generation and pipelines through innovation and customer insight to gain new maintenance renewal contracts, while continuously selling the high value of OpenText’s support programs•    Utilize high attention to detail to review and process incoming purchase orders and payments. •    Consistently look to enhance renewal process and procedure while working to achieve an exceptional team environment.  POSITION REQUIREMENTS•    1 – 2 years’ experience working in a sales-oriented, lead generation or renewals environment•    University/College degree within a related discipline or equivalent work experience•    Exceptional communication both written and verbal, with the ability to listen and understand client needs and focus the content•    Ability to think outside the box when researching leads for expanding new maintenance contracts and finding new and creative ways to show how OpenText products can help the client achieve their goals •    Strong desire in establishing and maintaining strong relationships with client •    Ability to work cross-functionally with a dynamic team who rely on each other to achieve overall corporate goals •    Goal-oriented, positive, a self-starter, with strong attention to detail and analytical skills•    Track record of autonomy, ownership and execution •    Strong ability to multi-task and prioritize work effectively•    Proven experience working in a fluid environment that is ever-growing and changingAt OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email [email protected] Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act


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