Sales & Catering Coordinator @ Luxury 4- Diamond AAA Rated Resort

Description:

ABOUT US

Located in the heart of Del Mar, L’Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California’s most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The JOB

As a Sales & Catering Coordinator you are mission control of the event department. You assist the Sales and Catering team with special event bookings, pre-event details, act as on-site contact, and handle post-event administrative tasks. Your support providing personalized service to ensure all guest interactions are handled professionally, accurately, and in a timely manner along with your detailed, organized, caring personality will make all the difference!

Responsibilities

Provides administrative support to Sales & Catering as well as ongoing communication between the client, the hotel, and the sales office ensuring all operational standards are met.

1. Checking various email in boxes throughout the day

2. Checking for voicemails as well as answering incoming phone calls.

3. Attend daily operations/stand up each day

4. Attend sales meetings and taking notes as needed.

5. Attend committee meetings as needed.

6. Responsible for ordering of office supplies and mailing of any collateral for tradeshows.

7. Create and log all leads

8. Merge and prepare contracts

9. Manage expense reports for Managers

10. Responsible to distribute and route all contracts, addendums, memos, etc to appropriate departments

11. Run daily, weekly, monthly reports requested by Manager or Director

12. Responsible to oversee site tours, preparing guest rooms, checking event spaces are clean and clear, and assisting with any additional needs from the Sales Manager.

13. Responsible for amenities request forms

YOU

To be successful in this position, we're looking for someone who thrives on interacting with guests and team members and enjoys providing memories that will last a lifetime! This role requires good communication and organizations skills, the ability to motivate and inspire and a desire to take care of others.

Our CULTURE

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The OFFER

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

• A comprehensive Health Benefits Package to include Medical/Dental/Vision (including a MediExcel Plan)
• Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance
• 401K Plan with Employer Match
• Paid Holiday/Vacation/Sick
• Onsite Complimentary Parking
• Free Meals in EDR
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities and recognition programs
• On Demand Pay- Your Pay Before Payday

At L’Auberge Del Mar, we take pride in supporting our initiatives towards Diversity, Equality, Inclusion and Accessibility. We have established a DEIA Committee to bring together a variety of thoughts, perspectives, and expressions. We would love for you to share yours with the Team.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Requirements:

Requirements

To be successful in the Sales & Catering Coordinator position, you do NOT need prior experience. Rather you:

Essentials:

1. High School Diploma or equivalent

2. Experience in a previous hotel preferred

3. 2-3 years experience at a boutique/upscale style hotel preferred

4. Excellent verbal and written communication skills

5. Time Management skills to complete all work in allotted time

6. Ability to multi task

7. Ability to meet deadlines

8. Excellent attention to details to meet both internal and external client needs

9. Excellent problem resolution skills

10. Be an active team player, self -motivated and working with minimal supervision

Desirables:

1.A true desire to satisfy the needs of others in a fast-paced environment

2.Refined verbal and written communication skills

3. Proficient knowledge of computer applications

4. Must be able to provide full availability

5. Knowledge of Delphi is a plus