Job Description
Job Category
Energy - Solar & Storage
Location
Palo Alto, California
Req. ID
229899
Job Type
Full-time
Tesla participates in the E-Verify Program
What to Expect
Must be able to work out of Palo Alto, CA office with frequent travel to Fremont, CA.
What You’ll DoWhat You’ll Bring
This global business project management role focuses on streamlining business processes pertaining to the Sales and Operations for Commercial Powerwall Program. As part of the Business Operations team, the candidate will work closely with global stakeholders of Commercial Sales, Sales Operations, Legal, Finance, Fulfillment, Logistics to document, quantify, and solution support of the Channel Powerwall business. The candidate will work with IT development teams to develop automated solutions and systems solving for business requirements. An ideal candidate is passionate about problem solving, and will drive key systems and operational process improvements, increasing operational excellence and improving the customer experience.
Must be able to work out of Palo Alto, CA office with frequent travel to Fremont, CA.
What You’ll Do
- Act as a conduit between the sales and development team, identifying issues and finding long term solutions. Work with both sales and operations stakeholders to manage the daily rhythm of discussions that clarify and resolve requirements during design, development, testing, and release of initiatives
- Develop deep understanding of business objectives and strategies of Sales and Sales Operations; recommend and prioritize a portfolio of business process automation initiatives. Prioritize multiple projects across all departments and systems in partnership with IT and ensure significant progress is being met per agreed timeline
- Establish and manage business data flow diagram among several internal business applications, partner with IT to implement the most efficient and streamlined business workflow
- Establish, implement meaningful cycle-time reduction, staff productivity, and cost-reduction metrics to monitor/validate ongoing business process improvement and translate business process needs into IT requirements. Perform trend analysis and manage executive reports
- Consolidate process improvement and automation requests from global Sales/Sales Operations/Legal/Finance/Logistics/Accounting stakeholders within Commercial Energy business unit, conduct and generate impact analysis, process mapping, user stories, success metrics, etc. Be responsible for capturing complete and accurate business requirements that enables IT to rapidly complete technical scoping and implement of business process automation
- Developing acceptance criteria (time, capability), training of users on new processes and systems, be accountable for business adoption of system capabilities, attend SCRUM and field questions from the development team
- Communicate business updates and process changes impacting the Customer experience in a timely manner, producing informational publication and notices
- 3+ years of consulting, project management, product management, operational excellence with global, cross functional teams experience managing business application or automation projects that are enterprise-wide and global in nature
- 2+ years of experience w executive reporting
- Experience working closely with Sales, Business Operations, Finance, Fulfillment is required
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Degree in Engineering, Operations Management, Business Administration, Engineering Management or equivalent experience
- Experience developing or improving one or multiple of the following business platforms: Online Retail Platform, Order Management Platform, Customer experience portals
- Exceptional organization and communication skills
- Thrive in a fast-paced environment and can effectively manage change in business priorities
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
$80,000 - $186,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$80,000 - $186,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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