Application Scientist

Wyatt Technology
Santa Barbara CA
30+ days ago

Job Description

Application Scientist– Customer Support

Do you have a passion for science and engineering? Do you want to apply this passion to helping other scientists? Do you want to learn and advance within the world's leading light scattering instrument company? Do you genuinely enjoy helping others?

Wyatt Technology is on the lookout for an Application Scientist to join our customer service team. As an Application Scientist you'll be part of a team whose mission is to delight our customers and ensure customer success.

Key responsibilities include:

  • Training our customers on how to apply and operate our instruments via email, screen sharing, virtual meetings, or when travel permits, at our in-house training programs as well as on-site visits.
  • Performing installations and demonstrations virtually and at customer locations throughout the United States.
  • Running sample analyses and methods development for a variety of applications to help customers with data troubleshooting and interpretation.
  • Creating and editing application notes, technical notes, manuals, and white papers so they are as easy-to-read and understand as they can be.
  • Learning customers' needs and applications to create customer success stories where our instruments are used to their full capacity
  • Supporting R&D activities and product development with method development and validation work.

Requirements and Qualifications:

  • MS or PhD degree in Analytical Chemistry, Chemistry, Biochemistry, Materials Science/Engineering or related field.
  • Hands-on experience with macromolecule or nanoparticle characterization techniques (especially optical or HPLC), instrumentation and software; experience with light scattering detectors is hugely advantageous. Experience with Wyatt Technology's instruments would be ideal!
  • Analytical and problem-solving skills as well as the ability to identify opportunities for improvement.
  • Strong self-motivation, scrupulous attention to detail, high-quality written and oral communication skills, and the ability to thrive in a collaborative environment.
  • Excellent interpersonal skills and customer-centric focus.
  • Flexibility to travel, as needed, to customer locations.

We offer:

  • A rewarding, diverse job and opportunity for growth in an innovative company with room for your own initiative.
  • A working environment based on mutual trust and team work.
  • A complete benefit package including company paid health, dental and life insurance, holidays, combined vacation and sick leave program, disability insurance and gym memberships. We also offer a generous 401(k) pension plan as well as a quarterly bonus program. We're dog-friendly, too.

About us:

Wyatt Technology is the world leader in research, development and commercialization of light scattering instruments used by chemical, pharmaceutical, and biotech companies and by government and academic institutions. Visit our website at ( to learn more about the science and our products and apply online! (


Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs


Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit []. Position Summary  The Sales Engineer (SE) is an industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision products.  As a technical industry expert, the SE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value.  The SE ensures continuous value and product adoption that ultimately drives intersection network and software growth. Key Accountabilities  * Create customer success plans to drive growth for each account  * Support solution design and technical implementation of current desired integrations as outlined in the customer success plan. * Monitor user adoption and product utilization and create targeted programs to increase engagement and support the agency's change management process. * Build strong relationships between the Miovision product and support teams to ensure continuous resolution of ongoing operational issues as well as product deficiencies that may come up.  * Participate in regular support and health checks to ensure accounts are continuing to derive value from our solutions * Support software renewal and upselling activities  Skills/Qualifications * Bachelor’s degree or recognized equivalency or achievement of recognized professional level * 5+ years of technical experience; must understand network products * Ability to travel internationally, providing on-site consulting work to clients * Ability to manage multiple projects utilizing strong planning and organizational skills * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and process redesign * Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management and support * Analytical nature with the ability to solve complex business issues * Basic understanding of product development and engineering processes.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.


Recruit and train new sales staff, assign specific tasks to members of the sales team, and monitor the team's sales performance.

Waterloo, ON / Remote

Experience working as an SDR or BDR. Provide guidance and feedback on email outreach and sales calls. Experience working in a sales enablement function is a…

Waterloo, ON / Remote