Job Description

Role Overview
We are looking for a charismatic and customer-focused Salesperson / Customer Success Manager who can build strong client relationships, help clients achieve their goals, and drive revenue growth. This role offers the opportunity to develop creative campaigns, manage your sales pipeline, and create strategies to attract new business.

Who We Are

Located in Vancouver, FireBird Prints is a leader in the custom printing industry, known for producing only the highest quality custom apparel and promotional materials. We specialize in DTF printing, screen printing, and embroidery, consistently delivering products that earn us 5-star reviews from our clients. Our commitment to excellence and our ability to meet tight deadlines with precision make us the preferred choice for those seeking dependable and outstanding printing solutions. We have the fastest turnaround times in the city. Our goal is to foster lasting relationships through exceptional service, helping clients bring their visions to life with precision and care.

Check us out - https://maps.app.goo.gl/v7DgpUtXEoAh2u527

Responsibilities:

Client Engagement: Provide quotes, close deals, and manage client relationships with excellent customer service and follow-up. A high closing rate is key to success in this role.
Sales Strategy & Pipeline Management: Build and manage a robust sales pipeline, identify new business leads, and develop creative campaigns to drive sales.
CRM Management: Maintain accurate and detailed records of all sales activities and client information within our CRM system, supporting overall sales performance.
Collaboration: Work closely with our team to share insights, improve strategies, and enhance the overall client experience including in-person customers.
But not limited to*

Qualifications:

2+ years in sales, preferably in print or digital media, with a strong understanding of the value of tailored advertising solutions.
Proven track record in revenue generation and securing new clients.
Confidence in lead generation through proactive outreach, including calls, in-person.
Strong written, oral communication and relationship-building skills with a customer-first approach.
Knowledge of digital marketing and sales tools (asset).
Diploma or degree in business, marketing, or a related field is preferred.

Compensation & Benefits:

Competitive base salary with a flexible, tiered commission structure linked to performance.
Incentive for every 5-star review earned.
2-month probation period to ensure mutual fit.
Paid daily breaks, vacation pay, and career growth opportunities in a rapidly expanding company.

If you’re a go-getter with a talent for sales and customer success, eager to make an impact in a growing industry, we’d love to hear from you! Please submit your resume to

Our benefits package includes a paid 30-minute break every day, competitive vacation pay, and performance-based bonuses, including rewards for achieving five-star customer reviews. We also offer commission opportunities for team members who can contribute to creating effective marketing plans and driving sales growth.

Please submit your resume and any relevant material to email or apply online, a recorded video will help you stand out.

mohammed@firebirdprints.com.

FireBird Prints is an equal opportunity employer. We thank all those who submit their resumes however only qualified applicants will be contacted.

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 – 40 per week

Additional pay: