Customer Success Agent

Springfield, MO
30+ days ago

Job Description

About the position

GigSalad is an online booking platform that connects event planners with performers and event service providers. Our goal is to create a great booking experience for each user who visits our site!

Hours: Full-time: 40 hours/week, M-F 8:30a-5p (Part-time considered)

Salary: Compensation based on experience

Location: Springfield, MO

As a nationwide company, we are always looking for more high-quality vendors to join the site. That's where our future Customer Development Specialist comes in! We are on the hunt for an energetic, motivated, and teamwork-oriented individual to help drive our outbound sales department. Yes, you'll be making outbound calls but without the high-pressure environment of other sales positions. In addition, we're offering a commission on top of a solid base salary. This is a new position for our company so being flexible and a self-starter is a must. The ideal candidate is tech-savvy, patient, kind, and won't shy away from making outbound calls, sending emails, and scheduling meetings to bring new vendors to the platform.

What You’ll Be Doing:

  • Actively seek out opportunities and business relationships to increase users on our site
  • Knowledgeably discuss membership options best-suited for each new member that you're recruiting to the platform
  • Work with our Marketing, Customer Service, and Inbound Sales Teams to create successful campaigns and increase revenue
  • Develop new strategies and monitor existing sales efforts
  • Update education and job knowledge through appropriate publications, seminars, and related events
  • Potentially represent GigSalad at in-person events such as networking functions, expos, and others as needed
  • Using internal and external tools to gather, organize, and contact your leads

What You’ll Need:

  • At least 3 years of sales experience required
  • No fear of phone calls
  • To be deadline-oriented, exhibit strong attention to detail and accuracy
  • Excellent multi-tasking abilities
  • Ability to take initiative, think creatively, and work collaboratively
  • Excellent interpersonal and communication skills, both oral and written
  • Ability to deal successfully with complexities of a new department in an expanding organization
  • Ability to build effective relationships with members and event planners
  • Bilingual in Spanish is a huge plus!

About us

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®

Job Type: Full-time

Pay: From $15.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay


  • High school or equivalent (Required)


  • Outbound sales: 2 years (Required)


  • Spanish (Preferred)

Work Location:

  • One location

Work Remotely:

  • No


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