Systems Administrator

University of Utah
Salt Lake City UT
30+ days ago
University of Utah
University of Utah

Job Description

Our Unified Communications and Collaboration professionals are tasked with both operational and design engineering responsibilities in a Microsoft windows and cloud hosted Infrastructure environment.
This role will provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. You will work with both IT and business partners to design and implement solutions supporting business needs, with emphasis on Microsoft Office 365 Services such as Teams, OneDrive, SharePoint Online, and Compliance Center with integrations into physical and digital environments at the university.

About UIT: University Information Technology (UIT), the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the University of Utah’s most critical common IT resources including the campus network; the Campus Information Services (CIS) portal; UMail, telephone, and online collaboration services; high performance and research computing; information security; teaching and learning technologies; software licensing; and a host of other systems and services. For more information about UIT visit

About the University: Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of the PAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah Ballet, several professional sports teams, and a wide range of other cultural and recreational activities.

This is a hybrid position which will work onsite and remotely as determined by the department.

  • Maintain and support cloud infrastructure.
  • Optimize cloud infrastructure for efficiency.
  • Create and maintain a library of infrastructure as code templates representing all components of our cloud infrastructure.
  • Ensure cloud resources are keep up to date with latest security patches and best practices.
  • Maintain patient confidentiality according to HIPAA guidelines.
  • Manage and perform application deployments and rollbacks.
  • Demonstrates knowledge of and supports each entity’s mission and vision, policies and procedures, operating instructions, confidentiality guidelines and code of ethical behavior.
  • Flexible to work outside of standard office hours if requested with proper notice.
  • Performs other job-related duties as requested.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires a bachelor’s degree in a related area or equivalency with at least 2 years of experience in the field or in a related area.

Department Specific Qualifications
  • Microsoft O365 Solutions Architect Knowledge.
  • 2+ years of set up, configuration, and administration of Microsoft O365 environments and a solid working knowledge of cloud networking, security, and identity and access management.
  • Usage of infrastructure build tools.
  • Experience in programming languages Python, Node, JavaScript, Typescript.
  • Linux Admin skills, and experience with CI/CD tools such as Jenkins.
  • Familiar with configuration management tools such as Ansible, Chef, Puppet, etc.
  • Proven problem solving and troubleshooting skills.
  • Exceptional level of concentration and commitment.
  • Time management and prioritization skills.
  • Willing to teach others.
  • Able to work in a team environment.
  • Requires knowledge of Microsoft Office 2010-2016 (including Office 365 (Word, Excel, Outlook), Adobe PDF Reader, VoIP Phone Systems, Google Apps for Business, and CRM or basic database knowledge.
  • Requires the ability to sit for long periods of time, frequently type and converse over the phone (4 or more hours a day).
  • Requires the ability to lift 30 lbs.
  • Requires to ability to work occasional shifts outside of working hours.
  • Microsoft Office 365 (Teams, OneDrive, Sharepoint Online, Azure), Lync/Skype, Scripting, Active Directory, Skype Enterprise Voice
  • Architecture/design and implementation experience with knowledge of Microsoft and Cloud based technologies (Lync/Skype/Teams, SharePoint Online, OneDrive, Active Directory/Azure, DNS), scripting (PowerShell, Python, automation), and Agile methodologies
  • Experience with Unified Communications and Collaboration technologies related to Enterprise Voice
  • Experience with Cloud based collaboration tools used in the enterprise ecosystem (Teams, Zoom)
  • Exposure to other infrastructure areas including: Active Directory, VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.
  • Troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

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