Yard Manager

Parr Lumber Company
Springfield, OR
30+ days ago

Job Description

Are you looking for a fast-paced, rewarding, family oriented work environment?

At The Parr Company, our Mission is: " Legendary Service Through Teamwork ."When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.

Benefits: Vacation, Medical, Dental, Vision, FSA, HSA, 401k, 401k match, Tuition Reimbursement, Employee Assistance Program, year-end bonus

Job Purpose

The Yard Manager is responsible for utilizing the company's FACE values, mission, and vision as guides in order to lead their employees and reach the yard's goals. This is accomplished through servant leadership and managing of the team.

This position is also responsible for implementing operational strategies and objectives to ensure the yard's goals. As a manager, this position is expected to be involved in their community in some fashion, set time aside for self-improvement and always strive to be a better leader.

This position directly reports to the District Operations Manager. The Yard Manager interacts daily with all yard employees (in the store and outside yard) and customers. This position interacts regularly with corporate employees (Central Purchasing Department, Account Management Team, Sales Managers, Human Resources, IT Department, and the Parr Leadership Team) as well as interacting regularly with vendor representatives and industry associates.

Duties and Responsibilities

Leadership:

  • Supervise and direct the workforce at the yard
  • Identify and respond to the need for personnel changes at the yard
  • Manage day-to-day activities of employees from other departments assigned to your location
  • Continually evaluate and, as necessary, encourage change in the policies and procedures related to yard operations
  • Works well with all departments within the Parr Company
  • Promotes, supports, and utilizes other divisions under Parr's umbrella for the good of the whole
  • Supports and follows Parr's brand standards
  • Recognize opportunities for improvement, turns that quickly into decisive, confident, and proactive action
  • Demonstrates confidence and carries self as a leader of the organization
  • Coaches and delegates financial reporting, striving to build business acumen with team
  • When faced with challenges, demonstrates FACE values and works through problem with a solution orientation

People Development:

  • Identify and articulate performance expectations to employees
  • Assist as needed in the performance evaluations of employees from other departments assigned to your location
  • Create and maintain a well-rounded staff through cross training, open communications and continuing education
  • Utilizes the Parr University program and supports the training ecosystem, providing adequate time and space for participants regardless of business volume
  • Current with employee evaluations
  • Follows and utilizes company attendance policy as a tool
  • Ensures that all new hires complete the 90-day new hire schedule appropriately and attend new hire orientation
  • Utilizes performance plans as a tool as needed, utilizes DM
  • Creates team driven environment, where the team is working towards a common goal
  • Understands strengths/weaknesses of everyone on team (utilize the first, work to improve the second)
  • Understands enough of each position to teach as well as substitute when needed
  • Gives prompt and straight feedback, especially reward and recognition
  • Has a cross training program that's clear to employees
  • Encourages team members to participate in decision making process
  • Clear about benefits and how a person could/should use them
  • Works with every individual to create career plan for themselves
  • Has a recognition and reward program at location
  • Delegates tasks effectively. Creates trust in team by sharing and following up, not micromanaging
  • Uses position as a manager to mentor lumberyard employees, own yard or divisional yards

Business:

  • Enforce all company policies
  • Achieve yard's annual profit projections
  • Ensures merchandising programs are implemented
  • Continually update product knowledge and selling techniques
  • Maintain corporate guidelines and criteria for customer service
  • Ensure an appropriate level of inventory is maintained at the facility to handle volume, working with both sales and purchasing teams to forecast increases or decreases in volume
  • Trains yard team in inventory process
  • Completes 24-month Dead Stock write-down per company policy
  • Trains and leads the inventory management team at the location and trains them in applicable tasks of Cycle Counting, Negative QTY research, adjustments, and SPC report management
  • Leads the 6-week physical inventory preparation cycle and completes the weekly checklists
  • Collaborates with Central Purchasing to align inventory needs with timing of available loads
  • Identifies and proactively manages slow moving and dead stock
  • Prepare, monitor and control annual budget for the yard
  • Establish and maintain professional relationships with customers and vendors
  • Ensures equipment operators are trained in all aspects of safe and efficient vehicle use, as well as properly completing daily pre/post trip inspections
  • Promptly calls/emails the support teams back when they reach out
  • Walks new hires through benefit enrollment and knows eligibility basics
  • Works with HR on PINs and Reviews
  • Hires and onboards correctly and timely with all proper processes and paperwork
  • Understands and uses proper DOT requirements
  • Follows random drug testing protocol
  • Participates in the Inventory Exchange Program as an (Assistant) Visiting Manager
  • Reports all accidents/incidents promptly using Parr standard procedures
  • Completes preventative maintenance for all equipment in accordance with Fleet Manager guidelines and notifies them of issues affecting fleet safety, performance, or Customer support
  • Ensure vendors are providing service in-line with negotiated service-notify fleet manager if not
  • Participates in inventory Exchange Program as a Lead Visiting Manager
  • Understands the definition of a Resolved and an Unresolved Variance, and uses knowledge to improve results
  • Special order report is maintained as outlined by Company policy
  • Negative quantity report is consistently maintained in a manner that occurrences are measured in lines rather than pages
  • Dead stock is dealt with proactively prior to the 24-month deadline in a manner that results in the highest return possible to the Company
  • Review daily and monthly reports to identify and correct problems in a timely manner related to invoicing, inventory, payroll (hours of service), and sales transactions
  • Assist customers at point-of-sale, as needed
  • Arranges community involvement for the yard by becoming involved with organizations that focus on improving areas of the community
  • Establish and maintain professional relationships with customers
  • Sells product to residential and commercial contractors as needed

Safety:

  • Conduct/monitor accident investigations
  • Team members always wear high visibility/proper uniform
  • Works with Ops Lead to review daily equipment inspection reports for all fleet equipment, and ensures necessary maintenance and repairs are completed in a timely manner
  • Maintains a comfortable and safe working environment for all employees
  • Works with yard leaders and team to proactively address safety issues and brings them to the attention of the proper department
  • Team always demonstrates consistency in following all company's safety protocols
  • Ensures that there are the appropriate number of First Aid and AED certified team members
  • Ensures safety committee meetings occur monthly, members are properly trained, and appropriate documents are uploaded to shared folder
  • Ensures yard follows proper and timely reporting of all necessary accident and claim reports
  • Utilizes DashCam information as a tool to coach continuous improvement with driver team
  • Works with Ops Lead to ensure maintenance and repair of all equipment
  • Ensure that the team keeps the facility in excellent, organized shape

Communication:

  • Promptly respond to customer complaints and concerns
  • Promotes a culture of new ideas
  • Knows who to call for help and does
  • Regularly gives credit where credit is due
  • Team uses "us" language about Parr not "you/those guys"
  • Sets expectations and goals, holds people accountable
  • Communicates to people in their environment (walks the yard and communicates there, spends time at counter, etc.)
  • Lives the FACE values
  • Upholds the 12 commitments to communication from Discover the Difference
  • Creates and delivers clear and effective PINs
  • Takes ownership of opportunities for team to improve and works to be a part of the solution
  • Entire team works cordially, professionally, diplomatically and with a high level of customer service
  • Strives for continuous improvement, seeking out, listening and responding to input from employees and customers
  • Allows disagreement and uses it to create discussion and consensus
  • Willing and adept to communicate with team about ways improvement is needed
  • Ability to think and respond quickly, positively and professionally to constantly changing circumstances
  • Demonstrates great listening skills and follow-up as necessary
  • Acts as a conduit of information for information that comes from within the company.
  • Is consistent and transparent in company communication

Results

  • Maintains fleet to Parr's Brand standards
  • Maintains facility to Parr's Brand standards
  • Completes budget to actuals monthly
  • Achieves budgeted bottom line, consistently and demonstrably strives for financial improvement
  • Manages operating expenses closely to the approved budget
  • Understands health index and takes action to improve results
  • Communicates and shares On-Time/In-Full metrics with entire team for continuous improvement
  • Achieves productivity per manhour budget targets
  • Uses OT effectively
  • Utilizes employee survey scores to create and maintain a consistent high level of employee engagement and improvement
  • Active during manager meetings, giving insight and opinions and takes actions after meetings to follow company direction
  • Exhibits a strong employee retention pattern, measured by being above company average for similar location
  • Consistently seeks and identifies the details and processes that lead to positive change
  • Shares knowledge and experience with team, striving for consistent financially minded behavior

Qualifications

Qualifications include:

  • High school diploma or GED
  • 3 years prior supervisory/management experience
  • Knowledge of management principles, practices, and protocols
  • Knowledge of lumber and plywood purchasing principles, practices, and protocols
  • Knowledge of home and commercial construction principles, practices, and protocols
  • Knowledge of the effects of "market conditions" upon the wood products industry
  • Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
  • Must be able to type 30+ WPM
  • Proficiency in Microsoft Word, Excel and Outlook
  • Class C driver's license or reliable alternative transportation required
  • Willingness to commute and/or relocate
  • Ability to identify a broad range of building product materials, their grades, allowable tolerances and application techniques

Interpersonal Skills

  • Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment.
  • Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types. Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold.
  • Ability and willingness to identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customers.
  • Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone and public speaking to medium size groups
  • Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy.
  • Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence.
  • Ability to think and respond quickly, positively and professionally to constantly changing circumstances.
  • Remains calm under pressure professional and confident during trying times
  • Humble, transparent and honest about limits of own knowledge
  • Able to think through unintended consequences of choices, learns from mistakes
  • Organized deals with big rocks, not gravel
  • Always strives for continuous improvement
  • Takes ownership of decisions, good or bad

Working Conditions

The yard manager works in an office with a computer, on the retail floor of the yard, and walks the outdoor section of the yard. The working hours typically fall between 7am 5 pm

Physical Requirements

  • Ability to sit and/or stand for extended periods of time
  • Ability to work indoors in a normal office environment for an entire day
  • Must be able to grasp, talk, hear, and operate a computer and keyboard
  • Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
  • Must be able to work outdoors in all weather conditions
  • Must be able to drive a vehicle when necessary
  • Both local and overnight travel may be required

Direct Reports

All hourly and salaried employees assigned to location.

Source

https://www.indeed.com/jobs

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