School Partnerships Specialist

Career Karma
San Francisco, CA / Remote
30+ days ago

Job Description

We’re looking for a School Partnerships Specialist to work directly with the Head of Partnerships to manage our school relationships. This is a dynamic role and will range from strategic work such as creating best practices docs and running NPS surveys to day-to-day account management and customer service. With your support, we aim to deliver a 10-star experience to our partner schools.

The Company -

We are Career Karma. Our mission is to connect the world’s talent to their next opportunity.

In the last decade, bootcamps have proven that most employers value specialized skills. As technology continues to disrupt traditional industries, workers are choosing rapid reskilling programs to increase their earning potential and career security.

With this in mind, Career Karma is the easiest way to find a job training program online. We help over 2.5 million workers navigate their careers every month through advice and coaching. To work at Career Karma is to wake up every day confident that you are making a positive impact in people’s lives.

Our vision is to help 1 billion people over the next 10 years. We know no hero can accomplish this alone, so we are looking for a diverse group of leaders to join us on our mission.

Spread Good Career Karma

Join us in connecting the world’s talent to their next opportunity

  • Work from anywhere. We are a fully remote company that values asynchronous work—you can work anywhere, any time. You’ll have the space you need to promote balance in your life
  • Grow with a balanced team. We value diversity and inclusion, and we believe representation matters. Join us in promoting voices of all backgrounds as we promote yours.
  • Enjoy the ride. We are a hyper-growth company with the mission of empowering a billion people in a decade. Be part of our growth as we continue to scale our impact.
  • Innovate for tomorrow. We are engaged leaders who are ready to experiment, iterate, and be resilient as we help workers navigate the ever-changing employment landscape.
  • Funded for the future. We are backed by world-class investors with proven records of identifying and funding some of the most innovative companies. With their support, we are able to pursue rapid growth while maintaining a bias toward frugality in achieving our mission.
  • Startup, but don’t stop your life. Though we are just getting started, we offer the competitive benefits you would expect from any investor-backed Silicon Valley company.

Partnerships Team

We obsess over delivering a magical experience to all of our partners and we are building a world class team to achieve that. Even though we are a technology company, we are human first, and our partnership team drives the meaningful connections between our community and the institutions that will help them reach their respective career goals.

How you will help us fulfill our mission

  • Collaborate with the Head of Partnerships in managing the relationships across bootcamps, both big and small.

  • Work on high impact projects such as creating a partner admissions playbook, conducting partner NPS surveys with executives at partner schools, and creating a partner newsletter.

  • Own process of onboarding new partners to Career Karma and assure their data remains accurate post launch.

  • Provide account management and customer service to partners to ensure that partner requests are addressed in a timely manner and that the partner knows they are always top of mind for Career Karma.

  • Join the Head of Partnerships in calls with partners to assure execution of tasks.

  • Manage all invoicing, including generating invoices and accounts receivable follow-ups.

Why We Value You

  • You are a strong communicator, both written and verbal.

  • You take direction well and are detail oriented, but can also work autonomously.

  • You’re a people person, who gets energy from connecting with individuals across geographies, in various roles and organization sizes.

  • You’re a problem solver and can think of your feet.

  • You are independent, quick to learn, and eager to scale your impact.

  • You’re excited to innovate and influence the team to deliver the best experience possible to our partners, and affect the company at large.

  • You’re excited about joining an early stage team where you can really help define the vision and culture.

It’s awesome but not required if you’ve done any of the following:

  • You have prior experience working at a bootcamp, job training program, a college, or a university in admissions, recruiting, marketing, or sales capacity

  • You have proven experience with Relationship Management being the Customer’s Advocate and Success Champion in an Account Management, Customer Success or Customer Experience role

  • Have prior experience at an early stage startup

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

© Career Karma Inc. All rights reserved, Career Karma is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

San Francisco Applicants: Career Karma will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance.


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