Senior Mortgage Underwriter & Account Manager

Greater Sudbury, … / Remote
30+ days ago

Job Description

About Streetwise Mortgages

Be part of a great success story.

Streetwise Mortgages is a multiple-award winning mortgage brokerage and a recognized leader in the real estate investment world.

We are expanding our team, and are looking for an Senior Mortgage Underwriter & Account Manager who brings passion, professionalism and an unshakable focus on providing excellent client service.

Our business model is first and foremost about providing clients with the right financing advice that goes beyond just finding the lowest rate.

We focus on serving real estate investor clients, and self-employed clients who require detailed analysis of their needs and situation to develop a financing roadmap and implement the right financing structures to grow wealth through a portfolio of income properties.

The Streetwise Manifesto

We are in the business of elevating and touching the lives of Canadians.

Our mission is to help 10,000 clients financially prosper through property investing by 2025, thereby creating abundance, peace of mind and time freedom for our clients, and indirectly positively impacting the lives of countless others and the communities they support.

We bring crystal clear clarity to wealth creation through property investing.

We travel the path least travelled to find innovative solutions for our clients.

We go above and beyond.

We empower clients with advice that is rooted in deep knowledge of investment property financing and investing.

We listen with compassion and we care deeply about our clients’ financial well-being.

We strive to be the best in class income property advisors on the street by evolving personally and professionally through continuous learning.

We nurture a culture of high performance, entrepreneurship, leadership, and personal and professional development that pushes us beyond our comfort zone.

Our culture is one of gratitude, collaboration and appreciation for our unique individual talents.

Grow with us

Streetwise Mortgages is on a growth trajectory.

As we grow, so will you.

If you enjoy operating in a fast paced environment, where learning is a journey both professionally and personally, where complexity drives innovative solutions, where the work you do truly elevates others financially, and where you can reap the rewards of your efforts, then you will enjoy being a part of our all-star team.

Role (Overview of the Position)

· Responsible for managing relationships with assigned clients, providing top notch mortgage advice, mentoring support staff who assist with onboarding of clients and basic fulfillment tasks, and underwriting mortgage transactions from pre-qualification through to closing.

Responsibilities (Tasks Associated with the Role)

  • Client relationship management
  • Nurture client relationships for new and existing clients as they grow their portfolios
  • Provide an outstanding client experience through top notch advice and courteous professional service
  • Advisory
  • Assess client needs to understand each client’s goals and finances
  • Utilize deep knowledge of income property financing to determine financing options for clients
  • Master Streetwise’s Income Property Financing Roadmap TM Methodology to conduct strategy / planning sessions with clients to help them understand their qualification and the most optimal financing road map / structures for building their portfolio
  • Handle all financing questions for clients you manage
  • Mentoring Your Support
  • Managing your mortgage support specialist (direct report) will who will work with you hand-in-hand on a daily basis to help with client onboarding, organizing documents, Filogix setup, and basic underwriting fulfillment tasks
  • Setting performance targets, goal, and providing ongoing feedback and coaching to your mortgage support specialist to ensure that you work effectively together in providing an exceptional service level to clients
  • Underwriting
  • Help clients by structuring financing of deals in a strategic manner that helps them scale their portfolio (you will be trained on the Streetwise Income Property Financing Roadmap TM framework when joining our team
  • Master income property financing rules for a variety of lenders
  • Evaluate and analyze mortgage applications including income, assets, liability, property, credit, business financials, and purchase agreements provided by client
  • Verifying the information received to ensure accuracy
  • Recommend financing strategies and solutions based on your assessment of the file, understanding of the income property lending guidelines, and the Streetwise Financing Roadmap framework
  • Review appraisals
  • Liaise with lenders and negotiate the best financing options on behalf of clients
  • Ensuring all information entered on D+H Expert / Filogix is accurate
  • Respond to questions or concerns from clients in a timely and courteous manner to ensure timely and accurate completion of each mortgage transaction
  • Handle and resolve escalated issues and offer solutions in order to maintain high client satisfaction
  • Utilize the Streetwise Mortgages CRM Deal Management software
  • Keep current with the income property financing guidelines with A and B lenders
  • Keep current with all relevant legislations and mortgage agent / broker licensing

Results (Expected Accomplishments)

  • Close a minimum of 10 mortgage transactions per month
  • Maintain a high level of client satisfaction (tracked via regular client surveys)
  • Handle all client interaction from onboarding to closing
  • Resolve all client issues, questions, concerns independently
  • Utilize the Streetwise tools for productivity and client experience improvements
  • Contribute to the Streetwise Academy knowledgebase

Requirements (Expected Proficiencies)

  • High school diploma or equivalency
  • Minimum of 3 years experience on the broker side of the mortgage industry
  • Minimum of 3 years licensed as a mortgage agent / broker
  • Ontario mortgage agent licence required (out of province applicants welcome to complete prior to start date)
  • Proficiency with D+H Expert / Filogix
  • Experience underwriting income property mortgage transactions and familiarity with income property & self-employed income guidelines with a variety of lenders including Scotiabank, TD, ICICI, Equitable, Home Trust, and others
  • Exceptional written and oral communication skills
  • Basic tech savvy with ability to effectively use email, internet, Excel, file sharing, e-signatures, PDF documents, CRM system and Zoom
  • Excellent organization skills with the ability to manage deadlines and generate results in a fast-paced environment
  • Excellent attention to detail, accuracy, and ability to problem-solve independently
  • Reliable high-speed internet connection, laptop/desktop computer

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.

What We Offer

  • Attractive base compensation of $70,000 + per year depending on experience
  • Monthly split of 5bps on closed volume
  • Monthly split of 5% of the finder’s fees for deals initiated and handled beginning to end by you as the account manager
  • Senior Underwriters / Account Managers are typically earning an additional $25,000 to $45,000 in performance comp on top of base salary
  • Discretionary year-end performance based bonus
  • Plus a generous finder’s fee / broker fee split on your own personal agent deals
  • Flexible hours in a work from home / remote work / telecommute environment
  • Industry leading business model
  • Access to our thought leadership
  • Unlimited access to the world’s leading personal development platform (
  • Annual allowance for professional development
  • Basic health care and dental coverage

No Location Restrictions

Applicants do not need to be located in Ontario to apply.

We welcome applications from qualified candidates from other Canadian Provinces.

How to Apply - IMPORTANT

If you meet the requirements for the role and would love to join our all-star team, please apply via the following link:


Job Types: Full-time, Permanent

Salary: From $70,000.00 per year

COVID-19 considerations:
Working from home is a permanent arrangement with no need to come to an office.


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