Chief of Staff

SmartRecruiters Inc
New York, NY / Remote
30+ days ago

Job Description

Company Description

SmartRecruiters is a fast-growing recruiting SaaS provider on a mission to connect people to jobs at scale. We are bright, passionate individuals on a mission to change the way companies hire.

Rated by industry analysts as the worldwide leader of modern talent acquisition suites, 4,000+ customers around the world use SmartRecruiters’ products to achieve Hiring Success. Our belief is that people are the heart of an organization - hiring success = business success.

SmartRecruiters offers a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of.

Our inclusive office environment welcomes and respects all.

Job Description

Our CEO is looking for an experienced leader with strong customer, business operations, strategy, technical, analytical, and program management experience to work alongside him to drive key global company initiatives. This role will engage consistently with several key areas of the business including Sales, Operations, Customer Success/Services, HR, Finance, Product, and Technology.

What you will deliver:

As the Chief of Staff, you will be the right-hand person of the CEO and your main missions will be to:

  • Improve efficiency of the management team

  • Streamline organizational processes that cause challenges in the business

  • Prioritize areas for investment

  • Assist key leaders in achieving alignment and focus

  • Communicate consistently and frequently, building trust across the organization

Coordination of key meetings and follow-up:

  • Organize and run the company's management cadence including leadership team meetings, monthly deep dives, staff meetings, off-sites, etc.

  • Serve as representative for the CEO in meetings and forums as appropriate

Business and Planning Coordination

  • Run the annual and quarterly objectives and key results (OKR) planning process

  • Responsible for setting and tracking team progress against OKRs

  • Run the CEO metrics pack and insights, a comprehensive reporting infrastructure to inform all functions and projects

  • Report on key issues related to budget and metrics, including annual planning process and executive/stakeholder participation

  • Align and coordinate relevant board level conversations, activities, and content

  • Support organizational design conversations with the CEO and key leaders, including headcount planning in support of strategic priorities

Internal Facilitation

  • Establish and own critical communication strategy within the larger organization, including external customers and stakeholders

  • Cultivate relationships with stakeholders and across senior leaders to align business objectives and ensure teams are working effectively together

  • 10 plus years of relevant business experience - Strategy/Product/Marketing/ preferred
  • Four-year degree or equivalent work experience

  • Excellent oral and written communication skills, with experience managing employee and executive communications needs of a large organization

  • Deep experience and expertise in an SaaS environment

  • Ability to learn quickly on a fast-paced team including highly technical areas

  • Team-player with an ability to handle interpersonal relationships judiciously, professionally, and empathetically

  • Detail-oriented with a love for creating order out of chaos

  • Intellectual curiosity paired with a high growth-mindset

  • Strong influencing skills, with a reputation for getting things done effectively

  • Strategic mindset, with the ability to see the big picture and outline key outcomes visually and in writing

  • Energy, focus, and drive to manage multiple high profile projects effectively and simultaneously

Additional Information

SmartRecruiters has transformed the hiring process by reducing the stress that comes along with attracting, finding, engaging, and hiring new talent. Leading enterprises like IKEA, Visa, and Square have abandoned their outdated Applicant Tracking Systems (ATS), for our all-in-one platform. What once started as a freemium product, has now turned into the world’s fastest growing enterprise solution.

We are a fast growing, series D funded ($50M from Insight) start-up on a mission to IPO. If you're looking to surround yourself with bright and passionate individuals that drive you to be your best - you've found the right place! Our transparent and entrepreneurial environment allows you to feel supported, grow your career, and have fun along the way. Everyone is encouraged to be the CEO of their job. This empowers individuals to own their role and have the confidence to explore and implement new ideas. SmartRecruiters believes in promotion from within, so high performance leads to upward mobility.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

Vancouver, BC

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

Waterloo, ON / Remote
Freshworks Inc

About Freshworks: At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion, or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities, and our business. Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are currently looking to hire energetic SDRs. This position is an integral part of our sales engine. SDRs are focussed on the front end of the sales cycle and be the face of Freshworks. The SDR team is responsible for identifying opportunities and generate a sales pipeline. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. - Do rigorous research on companies, and build an effective sales pipeline. - Strike and initiate conversations with high-profile personas of companies you are prospecting. - Be the face of Freshworks and pitch the company and our products to the prospects. - Come up with creative emails and campaigns to draw the attention of prospects. Requirements (What we look for in candidates): Must-haves: - 4-8 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Ability to handle rejections and stay focused and driven. - Ability to multi-task and manage your tasks effectively. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - A proven track record of consistency in overachieving targets.

11 hours ago
Tamil Nadu Chennai