Operations Consultant

Manhattan Beach, CA
30+ days ago

Job Description

K1 is seeking an Operations Consultant to join our expanding Consultants team at our office located in Manhattan Beach, CA. As a Consultant, you will work closely with the K1 Operations team, Investment Team, and company leaders to drive engagement and results across our portfolio companies. Here is your chance to not only participate in strategy and operations project work, but also to see the results of your work by following through and having real impact on our portfolio company businesses. The ideal candidate will have strong analytical and problem-solving skills and adhere to K1’s core values of Passion, Persistence, Humility and Excellence.

Responsibilities:

  • Specialize in driving strategic and operational initiatives across one of the following functional areas: customer success, go-to-market, product & strategy, or business acceleration (see bottom of job description for details on each functional area)
  • Support the K1 Operations team and portfolio companies through data gathering, analysis, modeling, and development of solutions to business problems using different methods, techniques and tools
  • Gather, analyze and document business processes and best practices across the K1 portfolio
  • Work on market & competitive intelligence and generating customer insights during diligence process
  • Manage the operational organization of portfolio summits

Requirements:

  • Four-year degree
  • Interest in software, technology, and data enabled companies
  • 0-2 years of consulting or operations/analytical experience
  • Excellent follow-through and attention to detail
  • Ability to spearhead projects independently while successfully communicating and working with a team
  • Self-starter that can deal with ambiguity
  • Strong analytical skills, strong out-of-the-box thinking and a curious mind
  • Willingness to travel up to 60% of the time, once deemed safe by COVID-19 guidelines

Perks:

  • Unlimited PTO, plus holidays
  • 401(k) plans & Profit sharing
  • Company and team wide outings
  • Volunteer opportunities and intramural K1 sports teams

You will have the opportunity to select one of our 4 functional areas to specialize in:

A. Business Acceleration (BA)

  • Advise and lead K1 portfolio companies through the execution of mergers, acquisitions, and business integrations
  • Create value through transformational business events and strategic Operations levers

B. Go to Market (GTM)

  • Pod works across our portfolio's leaders, internal stakeholders, and third party advisors to drive uplift and support to Revenue teams
  • Drive uplift and support to increase bookings, lead conversion, and market expansion through a combination of Sales and Marketing levers and best practices

C. Customer Success (CSX)

  • Helping K1 portfolio companies mature their customer success functions to help decrease customer churn, create more upsell opportunities, and increase customer loyalty
  • Execute strategic projects, 1:1 advisory engagements and 1:many workshops to help our portfolio companies become customer-outcome driven organizations

D. Product & Strategy (P&S)

  • Drive growth in portfolio companies by executing projects such as pricing and packaging optimization, competitive insights, and road map reviews
  • Conduct operational due diligence from a market and product standpoint, focusing on competitive research, addressable market, expert and customer calls

About K1:

K1 is a Los Angeles-based private equity investor focusing on high-growth enterprise software companies globally. K1 builds category leading enterprise software companies. As a global investment firm, K1 assists high-growth businesses to achieve successful outcomes. K1 invests alongside strong management teams that continue to guide their organizations on a day-to-day basis. K1 changes industry landscapes by assisting with operationally focused growth strategies. Since inception of the firm, K1 has partnered with over 140 enterprise software companies. For more information about K1, visit our website: https://k1capital.com.


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