Auto Damage Appraiser

Indiana Farm Bureau Insurance
Indianapolis, IN
30+ days ago
Indiana Farm Bureau Insurance
Indiana Farm Bureau Insurance

Job Description

We are looking for a Auto Damage Appraiser to handle claims in assigned territory

We are looking for someone that can:

  • Inspect, evaluate and conclude material damage claims in a prompt, fair, economical, courteous and professional manner.
  • Establish positive public relations with insureds, claimants and the general public through professional conduct and appearance.
  • Evaluate drivable vehicles at body shops, insurance offices or other customer designated locations.
  • Evaluate non-drivable vehicles at salvage vendors, body shops and tow yards.
  • Inspect vehicles under repair, reinspect vehicles as needed, and review shop/DRP/competitive estimates.
  • Properly maintain all Company issued equipment and update assigned manuals.
  • Provide guidance to all claims personnel on material damage claims
  • Exercise authority to settle collision and OTC losses.
  • Assist in the continuous improvement process of customer service, loss control, and loss adjustment cost containment.
  • Stay professionally current with the insurance and repair industries.
  • Maintain open and effective lines of communication with all personnel in the claims districts, agency offices, FNOL unit, and home Office personnel.

Requirements for Success:

  • A high school diploma or GED equivalent.
  • Previous work experience and extensive knowledge of material damage.
  • Experience working with repair shops, the general public, and professionals in the insurance industry.
  • Previous experience working with people, resolving conflicts and completing assignments under limited direction.
  • The ability to establish and maintain effective working relationships with co-workers, supervisors, and vendors.
  • In-depth knowledge in the proper handling of all lines of material damage claims.
  • Emotional maturity and demonstrated patience/understanding due to heavy customer contact.

We can offer you:

  • Training and development opportunities to grow personally and professionally
  • A collegial team focused environment
  • An organization that values work/life balance
  • An industry leading benefits plan including health, vision, dental, 401K,a companywide incentive plan and an Employee Community Volunteer program
  • Education reimbursement plan after one year of employment



  • High School or better

Licenses & Certifications

  • Driver's License


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