Status:Regular, Full time
Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer's inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
- Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
- Good communication skills (English and / or French) written and spoken
- Demonstrated people skills;
- Excellent communication and organizational skills;
- Product knowledge;
- Must be customer service driven;
- Good knowledge of MS Office (Word, Excel, Outlook).
What's in it for You:
Guillevin offers exciting and challenging careers as well as a competitive Benefits Program, Group RRSP with employer contribution and a Higher Education Awards Program for the children of our employees.
Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.
We thank all applicants for their interest, however, only those under consideration will be contacted.
The masculine gender is only used to simplify the text.
For any questions please email tale[email protected]
If you applied to any of the companies listed, you can use the same account to apply to this position:
Brogan Safety Supplies, EWEL, Noramco, National Cable Specialists