R0016588 Field Service Representative/Athletic Trainer (Chic...

DJO Global
Maywood, IL
30+ days ago
DJO Global
DJO Global
djoglobal.eu

Job Description

Job Description

We are seeking a dedicated and talented Certified Athletic Trainer to join DJO as a Field Service Representative in Chicago, IL. This is a great opportunity to work in a clinical setting for the leader in orthopedic bracing with brands such as DonJoy, Aircast, Procare, and Exos. Don't miss this great opportunity to start your career with an industry leader!

JOB RESPONSIBILITIES

  • Provides comprehensive account management and day to day service operations for stock and bill program customized for clinical orthopedic practice.
  • Responsible for proper measuring, application and instructions of soft orthopedic goods, functional bracing, bone growth stimulation, and all other DJO products dispensed at clinics.
  • Provides customer service to clinical staff including physicians, physician assistants, and patients.
  • Responds to questions, issues, and problems of moderate to complex scope.
  • Serves as a liaison between customer and sales team.
  • Responsible for inventory management including audits, defective product returns, exchanges and public education in accordance to OSHA regulations.
  • Ensures completion of appropriate forms through DJO's secure automation platforms.
  • Works within EMRs to access appropriate patient information for billing, as well as to read and understand medical records.
  • Responsible for verifying insurance benefits using real-time automation tools for upfront collection of deductibles and co-insurance.
  • Completes and delivers appropriate documentation to billing department, following all necessary compliance and regulatory processes.
  • Obtains Certificate of Medical Necessity forms and chart notes as necessary and forwards to the Billing Department.
  • Responsible for pre-authorization of claims as required by individual insurance contracts.
  • Performs functional brace measuring and fitting as prescribed by the physicians of the clinic.
  • Coordinates patient care for follow-up brace fitting appointments as necessary.
  • Responsible for educating staff members on DJOHS policies and procedures.
  • Identifies infection control area(s) for product disposal and educates staff of area requirements.
  • Adheres to all internal Corporate Compliance guidelines and government healthcare regulations, in addition to the policies and procedures set forth by the clinic or hospital administration.
  • Other duties as assigned.

QUALIFICATIONS

  • Minimum of 2 years’ experience in a hospital, healthcare facility/clinic or office, or as an independent contractor working directly in the care of the orthopedic patient, or related experience required.
  • Bachelor’s Degree in a related field required.
  • Board of Certification (BOC) in Athletic Training required.
  • Holds an active Athletic Training license with the Illinois Department of Financial and Professional Regulation required.
  • Experience dealing with multiple physicians in a high-volume clinic required.
  • Previous experience with inventory management programs and EMRs strongly preferred.
  • Demonstrated experience with the application of soft goods/functional bracing preferred.
  • Must satisfy third-party credentialing requirements in order to gain access to hospital accounts.

TRAVEL

  • May require travel up to 10% of the time, but overnight travel is not required.
  • Occasional time spent traveling in car to customer accounts.
  • Must be willing to travel to various local clinic sites, using own transportation, upon request as dictated by territory.

WORK ENVIRONMENT & PHYSICAL DEMANDS

  • Field based (i.e., physician’s offices, hospitals, clinics, etc.).
  • Physical Demands: Must frequently lift and/or move up to 20 pounds. Office deskwork requiring sitting, walking, using phone and computer.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Medical Specialty:

  • Orthopedics
  • Sports Medicine

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Maywood, IL 60153: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

License/Certification:

  • Certified Athletic Trainer (Required)

Work Location:

  • One location

Work Remotely:

  • No

Source

https://www.indeed.com/jobs

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