Inside Sales Engineer - Geismar, LA

Geismar, LA
30+ days ago

Job Description


The Inside Sales Engineer is responsible for quotations, customer service, defining solutions based on customer supplied specifications as well as coordinating information between SAMSON and the customer.

Essential Functions

  • Supports Outside Sales team and customers/clients
  • Provides technical expertise, applications review and product information and selection
  • Provides sales team and customers with pricing quotations and proposals based on controlled pricing, discounts and terms and conditions.
  • Presents applications and product information at training seminars
  • Reviews customer purchase orders for correct pricing and part numbers and processes according to SAMSON procedures
  • Reviews customers specifications and works with them to define a solution
  • Control valve and actuator sizing, and instrumentation selection
  • Liaison with the technical and sales support teams of global group of companies
  • Helps close business using the CRM to follow up and maintain contact with the customer
. Requirements:
  • Proficient Communication
  • Results Driven
  • Organizational Skills
  • Initiative
  • Customer/Client Focus
  • Technical Capacity

Education & Experience

  • Bachelor Degree in the instrumentation, mechanical, chemical, electrical engineering, or related field is preferred and/or equivalent job experience of control and instrumentation in process industry related field.
  • Minimum 1 – 3 years of experience in a similar or industrial environment would be an asset but not required.

Expected Hours of Work

  • There is some flexibility for the schedule. The “core” hours are 8:00 a.m. to 5:00 p.m.; Monday through Friday.


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Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit []. Position Summary  The Sales Engineer (SE) is an industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision products.  As a technical industry expert, the SE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value.  The SE ensures continuous value and product adoption that ultimately drives intersection network and software growth. Key Accountabilities  * Create customer success plans to drive growth for each account  * Support solution design and technical implementation of current desired integrations as outlined in the customer success plan. * Monitor user adoption and product utilization and create targeted programs to increase engagement and support the agency's change management process. * Build strong relationships between the Miovision product and support teams to ensure continuous resolution of ongoing operational issues as well as product deficiencies that may come up.  * Participate in regular support and health checks to ensure accounts are continuing to derive value from our solutions * Support software renewal and upselling activities  Skills/Qualifications * Bachelor’s degree or recognized equivalency or achievement of recognized professional level * 5+ years of technical experience; must understand network products * Ability to travel internationally, providing on-site consulting work to clients * Ability to manage multiple projects utilizing strong planning and organizational skills * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and process redesign * Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management and support * Analytical nature with the ability to solve complex business issues * Basic understanding of product development and engineering processes.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.


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