Sales Engineer

Duda
Louisville, CO
30+ days ago

Job Description

Sales Engineers play a major role in Duda's sales organization and are critical to deal success. Working side-by-side with sales, the Sales Engineer is responsible for presenting the Duda product in the most relevant and best light to prospects and customers to invoke confidence in the technology and integration capabilities of the platform. Duda customers share common use cases, but rarely share the exact same implementation path or business needs. The Sales Engineer will listen to the business needs of a prospect and map those to specific capabilities of the Duda platform. In doing so, the Sales Engineer becomes a trusted technical advisor for the prospect during their evaluation phase of Duda and ensures they are on the best integration path.

Please note: We are currently working remotely, but plan on returning to a hybrid office model (3 days in the office, 2 days remote) when it's safe to do so. Our office is in Louisville, Colorado.


WHAT YOU WILL DO

Working with Prospects/Customers

  • Own the technical sales process to help demonstrate the best way to use the Duda platform to achieve (and often exceed) their goals
  • Gain prospect confidence with excellent communication and presentations
  • Adopt a "Listen first" approach to forming a deeper understanding of business needs and the problems prospects are trying to solve
  • Ask probing questions to fully understand the business needs of prospects and discover the best possible solution for their success
  • Willingly push back on customers when it is in their best interest; be comfortable with difficult conversations
  • Support partners drive toward customer acceptance of the technical proposal, leading to a commercial proposal and eventual commercial agreement.
  • Build and present customized proof of concept demos of the Duda platform providing the most relevant illustration for a prospect

Working Internally

  • Take full responsibility for the technical aspects of the sales cycle
  • Work with the sales representative to drive any discovery into the prospect's business needs
  • Own the technical handoff of a new customer to the Account Management and Implementation team
  • Identify the difference between a one-off product enhancement for a single prospect versus an enhancement that benefits multiple partners.
  • Work with Product on the prioritization of these enhancements backing up each enhancement request with data
  • Educate other members of the organization on technical uses of the Duda platform and evangelize recently released features and functionality

Other

  • Identify gaps in technical documentation
  • Provide first drafts for any new technical documentation to help further the success of prospects and their integrations
  • Work with R&D to test new features and APIs before general release

WHAT YOU WILL BRING

  • Experience serving in the capacity of a Technical Sales Engineer, Solution Architect and/or Pre-Sales Engineer for a SaaS company or equivalent experience in a customer/partner facing role
  • Experience with website development technologies such as HTML/CSS, Javascript, Frontend Frameworks (React, Vue, Angular, etc.), JSON, Lighthouse, PageSpeed, Core Web Vitals, HTTPS, DNS, SEO
  • Experience building with REST APIs
  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success
  • Experience presenting and delivering technical pitches both remotely and on-site
  • Ability to travel as required
  • Passion for keeping up with the latest trends in frontend development and website development (ex. JS frameworks, SEO Schema, GraphQL, etc...)

WHAT WE OFFER

  • Unlimited PTO/vacation, top-tier health benefits, 401(k), education reimbursement, dog friendly offices and lunches.
  • A supportive, agile and creative work environment with great colleagues!
  • Competitive compensation, on-going recognition, and most of all, a chance to learn, contribute and develop your skills.
  • Opportunity to join an explosive industry, a successful and growing organization and an unmatched leadership team, passionate about their employees!
  • Most of all we will give you fun, enthusiasm, support, a passion for healthy living, and never a dull moment!

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Miovision

Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit miovision.com [http://miovision.com/]. Position Summary  The Sales Engineer (SE) is an industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision products.  As a technical industry expert, the SE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value.  The SE ensures continuous value and product adoption that ultimately drives intersection network and software growth. Key Accountabilities  * Create customer success plans to drive growth for each account  * Support solution design and technical implementation of current desired integrations as outlined in the customer success plan. * Monitor user adoption and product utilization and create targeted programs to increase engagement and support the agency's change management process. * Build strong relationships between the Miovision product and support teams to ensure continuous resolution of ongoing operational issues as well as product deficiencies that may come up.  * Participate in regular support and health checks to ensure accounts are continuing to derive value from our solutions * Support software renewal and upselling activities  Skills/Qualifications * Bachelor’s degree or recognized equivalency or achievement of recognized professional level * 5+ years of technical experience; must understand network products * Ability to travel internationally, providing on-site consulting work to clients * Ability to manage multiple projects utilizing strong planning and organizational skills * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and process redesign * Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management and support * Analytical nature with the ability to solve complex business issues * Basic understanding of product development and engineering processes.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.

 
Remote
Uvaro

Recruit and train new sales staff, assign specific tasks to members of the sales team, and monitor the team's sales performance.

 
Waterloo, ON / Remote
Uvaro

Experience working as an SDR or BDR. Provide guidance and feedback on email outreach and sales calls. Experience working in a sales enablement function is a…

 
Waterloo, ON / Remote