Route Delivery Account Manager - CSR
APPEARA, a 5th generation, 105+ year family owned company is seeking a career minded individual wanting an independent work environment to join our team of route account professionals.
Core Daily Responsibilities:
Run a scheduled route performing textile rental services to 20‐40 customers per day. Rental products include uniforms, entrance mats, linens, etc. A successful RAM/CSR will create positive interactions at each stop, ensuring customer satisfaction.
∙ Generous starting wage & bonus incentives
∙ Health, Vision & Dental Insurance, 401(k) Match, Paid Time Off
∙ 4‐day work schedule, Monday – Thursday (to average 40‐45 hours per week).
∙ Loads delivery vehicle with clean products.
∙ Review customer invoices for accuracy.
∙ Communicate with customers upon delivery & resolve any issues timely.
∙ Collects cash payments; keeps record of collections; deposits collections daily; monitors and supports A.R. department with customer credit collections.
∙ Manages customer inventory levels.
∙ Gather soiled products from customer location.
∙ Unload soiled products and organize accordingly.
∙ Maintains current customers and looks for growth opportunities.
∙ Other duties as assigned supporting superior customer service.
Qualification and Requirements:
∙ Strong customer service skills
∙ Works independently, making decisions in the best interest of both the customer and company
∙ Able to pass DOT physical and drug test
∙ Must be bondable
∙ Carry bundles weighing more than 85lbs
∙ Clean driving record (1 ticket or less in past 3 years), valid driver’s license
∙ Safely operate and back up step van and/or route delivery vehicle
∙ Route delivery vehicle
∙ Rolling carts, tubs and/or hand trucks
∙ Office Equipment: handheld computer, computer, copier, etc.
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Bonus pay
- Signing bonus
- High school or equivalent (Preferred)
- Sales Experience: 1 year (Preferred)
- South Dakota Drivers License (Required)
- One location
Work Location: One location