Sales Development Representative (USA West)

Salt Lake City, UT
30+ days ago

Job Description

Sales Development Representative (USA West)
Arizona, USA Colorado, USA Los Angeles, CA, USA Salt Lake City, UT, USA San Francisco, CA, USA Seattle, WA, USA Req #192

Wednesday, June 2, 2021
Role Overview

The Sales Development Representative (SDR) is responsible for nurturing business opportunities for our award winning cybersecurity service. The SDR will interact with business contacts in a specified geography and vertical by email and phone using our “Predictable Revenue” process, rather than “cold calling”. In addition, the SDR will attend various trade shows on occasion throughout North America. Integrity, vision, and passion are essential for this role - you will be joining a record-breaking team of motivated individuals, with a defined career path within the company available to you as you progress.

You will be responsible for:

  • Following up on leads found by marketing who’ve demonstrated interest in our service
  • Identifying decision makers within targeted leads to begin sales process
  • Engaging in ongoing training on cybersecurity, the hottest growing market in information technology
  • Engaging in ongoing training on business to business sales approaches/techniques
  • Collaborating with Account Executives to execute on strategic sales approaches
  • Creating and delivering qualified opportunities to Account Executives according to defined process
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events
  • Making outbound follow-up calls to existing customers to cross-sell and up-sell
  • Handling inbound, unsolicited prospect calls and convert them into sales qualified leads
  • Overcoming objections of prospective customers
  • Entering new customer data and update changes to existing accounts in the corporate database
  • Attending regular sales training sessions
  • Appropriately communicate brand identity and corporate position

To be successful in this role, you will have:

  • A University or college degree or an acceptable combination of education and experience
  • At least one (1) year of direct work experience in a sales or telesales capacity
  • A background in dealing with the public in some capacity is ideal (retail, sales, etc.)
  • A strong problem identification and objection resolution skills
  • Exceptional verbal communication and presentation skills appropriate for dealing with business professionals at various levels
  • Excellent listening skills
  • Strong written communication skills
  • High energy and an engaging level of enthusiasm
  • Able to perform basic calculations and mathematical figures
  • The ability to occasionally travel and attend sales events or exhibits
  • The ability to work individually and as part of a team
  • High level of integrity and work ethic
  • Experience with customer relationship management software is ideal

Required to travel, once per quarter

Why a Career with eSentire?

Our Culture: At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!

Growth Opportunities: At eSentire you will have the opportunity to grow and make an impact from your work. We encourage innovation in all who become a part of our team. With growing operations internationally, there is lots of lateral and upward advancement opportunities for rewarding and developing careers with eSentire. We’re strong believers in continuing education and provide the resources that you need to continue learning.

Employee Perks: Every day we provide breakfast, snacks and refreshments, flexible working hours, half day off birthdays, subsidies for continuing education and health & wellness, and attractive compensation and benefits plans. We make it our obligation to the team to stay current with compensation trends in the tech field!

Other details

  • Job Family

Business Development

  • Pay Type


Job Type: Full-time


Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

Vancouver, BC

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

Waterloo, ON / Remote
Freshworks Inc

About Freshworks: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Qualify and prospect inbound leads generated by the lead generation team. - Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement. - Own individual targets and work towards generating new revenue. - Collaborate with other appropriate internal teams and represent the customers to solve their business requirements. - Work with various internal stakeholders and achieve team targets. Requirements (What we look for in candidates): Must-haves: - 1-3 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - The proven track record of consistency in overachieving targets.

20 hours ago
Tamil Nadu Chennai