Job Description

On Demand Fulfillment wants to make the process of ordering Private Label products as easy as possible. We completely eliminate your risk of stocking a huge inventory, leasing expensive warehouse space, and employee overhead, allowing you to have more financial backing for marketing.

Imagine launching a website with over 100 products for sale from the get go, with minimal overhead and no risk! Leave the worries of storing, labeling, and shipping to On Demand Fulfillment.

The opportunity :

This role as a Sales Development Representative within the company will report directly to the Sales & Business Development Manager.

This individual will provide sales and administrative support in a variety of capacities and must be organized, proactive, detail- and task-oriented.

This role will be interacting daily with clients and leads through phone, email and video conference meetings so great social skills is a must.

This position is often privy to confidential information and as such, requires discretion and diplomacy. We are targeting someone who is driven, energetic, flexible, and able to build positive relationships throughout the company and create positive experiences for the clients and employees.

Opportunities to grow beyond this role are abundant as we are consistently growing and expanding our company.

What you’ll do :

Review all inbound leads and perform additional research to determine the qualified status of the lead.
Outreach to leads via email, phone and SMS.
Setup and handle the intial exploratory calls with the leads to answer all their questions around what On Demand Fulfillment offers and how we can be a great service provider.
Work with prospective clients, helping them complete all necessary documentation and get them officially landed as a client.
Help manage the tickets in the sales queue that can be leads and also existing clients.
Work closely with the onboarding department to smoothly transition the newly landed clients to them for an exceptional client experience.
As you grow and develop, potential opportunities for travel to events and conferences to build relationships with existing and potential clients.
Assisting the Sales Manager as needed.

What you’ll need to succeed:

Ability to operate in a fast-paced environment supporting and interacting with clieants and coworkers.
Ability to learn from your manager and what is important to them , assess and understand the day-to-day dynamic and stay steps ahead of them to help achieve success .
Create positive interactions with client and staff at all levels operating with professionalism.
Pride in ownership and work , ability to operate with discretion and maintain confidentiality and establish trust.
Be exceptionally well-organized , detail-oriented and enjoy the administrative challenges of supporting an executive and their team by being proactive , resourceful, and efficient.
Capable of handling high-pressure requests, frequent interruptions, and changes in priority diplomatically and constructively delivering results effectively.
Experience in project management and dealing with multiple tasks, timelines, and deadlines concurrently.
Expert-level written and verbal communication and collaboration skills across all levels of the business ; strong judgment and decision-making skills.
Be highly proficient at analyzing , synthesizing, and summarizing data/information, creating reports, spreadsheets, presentations and making recommendations or improvements.
Strong knowledge of productivity tools – Word, Excel, Power Point, Outlook, Teams, Slack.
Strong drive to learn and take on new challenges and assist others in getting things done.
Energy and enthusiasm on the job; always willing to help and raise the bar for the the team.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits: