Wireless Sales Consultant

Cricket Wireless Authorized Agent/ Sukar & Sons...
Rockford, IL
30+ days ago

Job Description

Description: We have locations in 17 states and new stores opening every month. Sukar & Sons is one of the fastest growing Authorized Exclusive Cricket Wireless Retailers. Our environment is a fast-paced, challenging, and a rewarding place to work. We value diversity and inclusion. This is what makes our company successful and great! We are currently looking for self-motivated, cheerful, enthusiastic sales advocates who have excellent communication skills, an aggressive attitude towards sales, and embrace a customer-first mentality to become part of our team.

Position Overview: The Sales Advocate position enjoys a high energy and fast paced environment. Responsibilities include providing outstanding customer experience and selling wireless solutions to new and existing customers. In addition, maintain a positive coachable attitude and collaborative team environment. We provide tailored solutions for our customers that go above and beyond our competitors in the wireless industry. As a team member, sales advocates will strive toward helping the store achieve its financial and customer service goals.


  • Provides exceptional customer service to individuals visiting the store location, including greeting customers, answering phones and providing solutions to their needs.
  • Exceed monthly revenue sales goals through acquiring new customer accounts and maximizing revenue generating features on existing customer base.
  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store location.
  • Adhere to retail store compliance training and courses.
  • Work with store management on opening, closing, cash handling, inventory counts and store deposit policies and procedures.
  • Maintain accurate cash balancing transactions and supporting documentation.
  • Display excellent store appearance including: sales floor, back room, restrooms and individual work area according to company standards.
  • Assist management with designated tasks, duties, or projects as needed.
  • Assist customers with new activation, upgrades, account changes and bill payments. Bundle accessory sales and plan / feature upgrades.
  • Provide first time resolutions for customer issues.
  • Help the team achieve monthly sales quotas.

Job Requirements:

  • At least 1 yr experience in a sales or retail goal based environment.
  • 1 year of commissionable experience preferred
  • 1 year of cellular experience preferred
  • Professional, energetic and positive attitude.
  • Ability to analyze results, plan for the future, make good decisions, take responsibility and accountability for performance.
  • Strong written, verbal persuasion, and communication skills
  • Must have reliable transportation.
  • Must be willing to work flexible hours, overtime, weekends, and holidays in a fast-pace or extremely busy environment.
  • High school diploma or GED.
  • Proficient cash handling skills, including cash drawer reconciliation
  • Bilingual in Spanish is preferred
  • Must be able to stand for long periods of time on the sales floor
  • Proficient use of PC computer programs and keyboard skills
  • Applicants who DO NOT meet above requirements will not be considered

**A $500 Bonus will be paid out to you as well when you get past your 90 days probationary period!**

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour


  • Employee discount
  • Health insurance


  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay
  • Signing bonus


  • High school or equivalent (Required)


  • Customer Service: 1 year (Preferred)


  • Spanish (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location



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