Sales Associate, Overseas Market

Job Description

Job Summary
As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales by assisting customers with their purchasing decisions.

Job Responsibilities:

Business Support

• Assist the Overseas Sales Director in formulating sales strategies and plans. Collect and analyze market information and competitor dynamics to provide data support for decision-making.
• Monitor the execution of sales targets, regularly prepare sales reports, and conduct performance evaluations and analysis.
• Participate in the planning and execution of overseas sales projects, coordinating resources across departments to ensure smooth project progress.

Customer Relationship Maintenance

• Assist the Director in communicating and liaising with overseas clients, respond promptly to customer inquiries and emails, and handle customer complaints and issues.
• Assist in organizing customer visits, business negotiations, and other activities to enhance customer satisfaction and loyalty.
• Responsible for establishing and managing customer files, ensuring the completeness and accuracy of customer information.

Team Collaboration

• Work closely with the overseas sales team to convey the Director's work instructions and requirements, coordinating the work among team members.
• Assist in organizing team training and meetings to improve the team's business capabilities and cohesion.
• Handle some administrative tasks, such as meeting arrangements, document organization, and travel arrangements, to provide a good working environment for the team.

Market Promotion

• Assist the Director in formulating overseas market promotion plans, and participate in the planning and organization of market activities such as exhibitions and seminars.
• Responsible for organizing and translating promotional materials to enhance the company's brand awareness in the overseas market.
• Collect market feedback to provide suggestions for product improvement and market expansion.

Job Type: Full-time

Pay: $19.79 - $20.57 per hour

Ability to Commute:

• Mountain View, CA 94040 (Required)

Ability to Relocate:

• Mountain View, CA 94040: Relocate before starting work (Required)

Work Location: In person

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