Dealership Business Development Center Internet Manager

Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023!

Business Development Center and Internet Department

If you're ready to take the next step in your automotive career, consider this opportunity! As part of a Top 15 Dealership Group, Victory Toyota has the firepower and tools to ensure your success. And, looking across our nearly 50 dealerships, many of our most successful General Managers started their Management careers in the BDC & Internet Manager role.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

This position is responsible for managing all aspects of the Business Development Center and Internet Department including handling inbound and outbound customer communication via phone, text and Internet as well as providing a warm hand-off to customers once in-dealership.

eLead, CarWars and vAuto experience preferred. Toyota experience a plus.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Job Responsibilities for BDC/Internet Manager:

• Convert opportunities to customers
• Work in concert with the Sales Manager to ensure vehicle merchandising is on point – photos, descriptions and pricing
• Set Appointments
• Confirm Appointments
• Commit to a short-term and long-term internet lead follow-up process
• Serve as first point of contact for all inbound sales calls
• Manage Sales Associate CRM workplans and provide coaching
• Act as the liaison between the Service Drive Coordinator and the Sales Department
• Maintain awareness of current advertising and incentives

Are you nodding your head in agreement? Keep reading! It gets better.

Job Requirements:

• Automotive BDC/Internet management experience
• High school diploma or GED
• Basic knowledge of CRM system, lead providers and website backend tools preferred
• Highly Professional and dependable
• Working knowledge of the automotive industry a plus
• Strong organizational and time management skills
• Strong computer and internet skills, including Microsoft Office suite
• Dealership and Reynolds and Reynolds experience a plus
• Outstanding communication skills
• Professional appearance and work ethic

Lexus Monterey Peninsula provides an industry-leading pay plan including:

• Annual salary potential up to $115,000
• Lucrative weekly, monthly and annual bonus opportunities
• Opportunity to earn one Saturday off per month
• Set weekly schedule
• Professional, fun and safe work environment
• Health, Vision and Dental Insurance
• 401K with Employer Match
• Paid Time Off
• Comprehensive Training Program by the current BDC & Internet Manager who is being promoted.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.