Job Description
Title: Account Manager
Industry: Manufacturer
Location: Richardson, TX
Salary: $80k-$100k + BONUS
Report to: President
Summary:
The primary responsibilities of this position include, but are not limited to, providing overall sales support for a specific region of the Sales Division, as well as general support for all other divisions
Responsibilities:
- Responsible for managing major accounts for Wafer Prober, Dicer, PG and Grinder Machines.
- Report to and perform all sales related tasks as directed by the President
- Identifying and qualifying worldwide sales opportunities within accounts
- Developing comprehensive sales strategies to win business
- Coordinate customer visits with technical center and factory personnel
- Coordinate customer demos and benchmark activity
- Communicate with existing and potential customers regarding current and future sales
- Follow up on system deliveries, customer issues and new enhancement requests
- Coordinate with Customer Support personnel to ensure proper customer service
- Participate in tradeshow activities
- Maintain a Customer Database
- Report Sales activities and forecasts
- Determine and quote system configurations to customers
- Communicate with Japan HQ regarding all sales activities and coordinate this information with appropriate engineering personnel in the U.S. and Japan
- Travel as required 10-20%
- All other duties as required
Qualifications/Requirement:
QUALIFICATIONS:
This position requires complicated technological knowledge and requires tasks involving significant use of discretion and independent judgment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
5 years of sales and account management experience in the manufacturing industry is required; BS in Business or engineering degree or any combination of the above education and three year’s experience as outlined. Knowledge of Microsoft Word, Excel, PowerPoint and other computer software strongly preferred.
LANGUAGE SKILLS: English language ability. Excellent written and oral communication skills required.
PHYSICAL DEMANDS: Sitting for extended periods of time. Lifting files and other documents weighing up to approximately ten pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Responsibilities:
- Develop and maintain strong relationships with key accounts
- Identify and pursue new business opportunities through market analysis and business development strategies
- Manage and grow existing accounts by providing exceptional customer service and support
- Collaborate with cross-functional teams to ensure customer satisfaction and achieve sales targets
- Utilize Salesforce or other CRM systems to track account activity, sales progress, and customer interactions
- Conduct technical sales presentations and demonstrations to showcase product features and benefits
- Communicate effectively with clients to understand their needs, address concerns, and provide solutions
Skills:
- Strong analytical skills to assess market trends, identify opportunities, and make data-driven decisions
- Proven experience in account management or sales, preferably in a technology sales environment
- Excellent communication skills to effectively convey product information, negotiate contracts, and build rapport with clients
- Familiarity with Salesforce or other CRM systems for managing customer relationships and tracking sales activities
- Ability to work independently as well as collaboratively in a team-oriented environment
This is an exciting opportunity for a motivated individual who enjoys building relationships, driving business growth, and delivering exceptional customer service. If you have a passion for technology sales and possess the skills mentioned above, we would love to hear from you. Apply now to join our team as an Account Manager!
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's (Required)
Experience:
- B2B Sales (Manufacturing): 2 years (Required)
Ability to Commute:
- Richardson, TX 75081 (Required)
Work Location: In person
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