Job Description

Job Summary

Club Pilates is the nation's largest pilates chain.

Class formats target a wide range of client's needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes.

The Role

The purpose of the Sales Representative /Front Desk Associate is to represent Club Pilates to potential clients, bringing new members in the door at our Newbury Park location. Along with bringing in new members, the Sales Rep also focuses on retaining current members. Pilates fitness background is preferred but not required; candidates with a strong sales management background are also ideal.

Responsibilities and Duties

Execute sales process of lead generation, follow up, and close
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Assumes responsibility for developing selling skills
Conduct Front Desk duties including customer service case handling, phone calls, day-to-day operational matters.
Other duties as assigned

Requirements

Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Hearing sufficient to understand conversations, both in person and on the telephone
Must be able to work under pressure and meet tight deadlines
Must communicate professionally and effectively to clients and colleagues
Must have excellent public speaking skills
Must have proficient computer skillsValid drivers' license, proof of insurance, and access to reliable transportation.
Must have a clean DMV record and successfully pass background check.
Daily and/or occasional travel may be required.

Benefits