Inside Sales Trainee

Security Equipment Supply

Inside Sales Trainee

Job Description

Job Title: Inside Sales Trainee - B2B Low Voltage Distributor

We are seeking a motivated and enthusiastic Inside Sales Trainee to join our team at a SES. This position is ideal for individuals who are interested in starting a career in sales and want to gain valuable experience in the B2B sales environment. As an Inside Sales Trainee, you will receive comprehensive training and mentorship to develop the skills and knowledge necessary to succeed in a sales role.

Training will vary depending on experience and learning ability. We have created a “Back to Front” career path that will ensure success when followed. After you read through Responsibilities and Requirements, you will see an example of our “Back to Front” career path philosophy.

Please watch this short video on Back to Front https://vimeo.com/839786401/22a5a3e083?share=cop

Essential Functions

• Learn about the products and services offered by the low voltage distributor, including their features, applications, and benefits.
• Assist the sales team in prospecting and lead generation activities, such as researching potential customers and collecting relevant contact information.
• Participate in sales meetings and training sessions to understand the sales process, sales techniques, and product knowledge.
• Support the Inside Sales Representatives in conducting product presentations and demonstrations to potential customers.
• Respond to customer inquiries and provide information about products, pricing, availability, and delivery options.
• Collaborate with the sales team to prepare and submit sales quotations, proposals, and bids.
• Assist with order processing, including entering orders into the system, coordinating with the operations team, and tracking order status.
• Maintain accurate and up-to-date customer records, sales activities, and communication logs using CRM software.
• Shadow experienced sales representatives during customer calls, meetings, and negotiations to learn effective selling techniques and customer relationship management.
• Stay updated with industry trends, product advancements, and competitor activities to contribute to the team's market intelligence.

Requirements:

• High school diploma or equivalent education. Some college coursework in business or sales is preferred but not required.
• Strong verbal and written communication skills, with the ability to articulate information clearly and professionally.
• Passionate about sales and eager to learn and develop sales skills in a B2B environment.
• Excellent interpersonal skills and the ability to build rapport with customers and team members.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software systems.
• Ability to work collaboratively in a team environment and contribute to a positive and supportive work culture.
• A customer-focused mindset with the ability to understand and address customer needs.
• Self-motivated and goal-oriented with a desire to achieve and exceed targets.
• A willingness to adapt to changing business needs and take on new responsibilities as required.

Back to Front career path example-

SES works with over 400 vendors and on any given day we offer over 300,000 different products.

Step 1

We have found that by starting in our warehouse, you will begin to understand our products and vendors. This will entail shipping, receiving, stocking, etc. Time spent in the warehouse- 3-6 months (estimate).

Step 2

You will be working with Sales and Management in learning our system, placing orders, picking orders, low voltage classes and various other functions. Time spent in learning- 3-6 months (estimate).

Step 3

Once we feel you are comfortable with our business model, products, and services, we will put you with a seasoned Sales Associate who will be your mentor. Time spent with mentor - 3 months.