Service Sales Representative

West Coast Energy Systems, LLC
California / Remote
30+ days ago

Job Description

West Coast Energy Systems, a subsidiary of Generac Power Systems, is seeking a Service Sales Representative. This position will report to the Aftermarket Sales Manager. This position will be responsible for increasing aftermarket parts and service business within their assigned territory. They will promote the company service and parts departments to increase sales in PM agreements, equipment repairs rental equipment, fuel tank remediation and generally promote West Coast Energy Systems as the primary source for aftermarket parts and service of power generation equipment.

Essential Job Functions

- Develop sales proposals of generator products for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives

- Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives

- Research and evaluate customer application in order to properly size and/or develop an aftermarket recommendation that meets the customer’s needs

- Ensure the establishment of industry contacts and develop a list of potential customers

- Follow up on sales leads and make cold calls

- Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets

- Proactively take action to close sales and finalize contracts

- Meet established sales quotas and revenue goals

- Resolve customer’s problems with product and/or services

- Follow up on product deliveries

- Monitor and work within established expense allowance

- Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing

- Update and maintain Quote Logs

- Maintain Sales Itinerary Report (Weekly)

- Maintain Sales Calls Report (Monthly)

Additional Job Functions

- Establish and maintain a sub-dealer network within geographic territory, including training the sub-dealer and assisting them with the financial aspect of the business

- Collect payment and financial documents from customers

- Establish and maintain a teamwork approach in the area of aftermarket products and service departments in order to develop and maintain customer loyalty

Required Knowledge, Skills and Abilities (including physical and work environment)

- Well-developed sales and presentation skills

- Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel

- Strong knowledge of Power Generation equipment

- Basic mechanical and technical aptitude including geometric and other mathematical formulas

- Excellent oral and written communication skills

- Ability to establish a solid relationship with manufacturer

- Proven interpersonal skills with both internal and external customers

- Basic marketing knowledge

- Must be able to handle high pressure situations and adapt well to changes in the market

Minimum Job Qualifications (education, work experience, licenses/certifications)

- Four-year college degree or equivalent industrial experience is required

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to sit, stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay


  • Bachelor's (Preferred)


  • Industrial power: 2 years (Preferred)
  • Sales: 4 years (Preferred)

Work Location:

  • On the road

Work Remotely:

  • Temporarily due to COVID-19

Work Location: On the road


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