Job DescriptionAbout NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation. Report only those incumbents with incentives tied to product sales. Incumbents matched to this job family must be on a sales incentive plan that is based on individual and/or team sales results (e.g., revenue, bookings, unit sales). Company bonus and/or cash profit sharing alone are not considered sales incentive plans. Incumbents on a combination of sales incentive and company bonus and/or cash profit sharing should also be matched here. If not on a sales incentive plan, match Applications/Systems Engineer - Pre-Sales - Non-Sales Plan (S1511-S1516)
- Excellent written and verbal communication skills. - Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.- Account management and project management experience.- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. - Ability to follow standard engineering principles and practices.- Creative approach to problem solving.- Travel to the prospective customer's sites as necessaryResponsibility and Interaction: Responsibility: - As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways.- Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts. Interaction: - This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact. - Limited management supervision and direction is provided since this individual operates and drives results independently.- The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects.
Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.