Insurance Customer Service Representative

Shannon Jasinski-Farmers Insurance Agency
Kingwood, TX
30+ days ago

Job Description

We are looking for the right individual to join our agency!

Our Customer Service Sales Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answering any questions our clients may have. You will also be prospecting new clients and cross-sells. This position requires both sales and customer service - someone motivated in helping others!!

P&C Insurance License preferred

Commission Opportunity

Salary Range: $30000.00 - $45000.00 per year

Base Salary with Commissions

Paid Time Off (PTO)

Weekends Off

Holidays Off

  • Process customer policy change requests.
  • Maintain knowledge of new products.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service.
  • Cold call, direct email and perform other lead generation activities.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

  • A Property & Casualty license is preferred but will train good individual
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Minimum 1 year prior sales experience preferred.


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