Dealer Solutions Consultant II

Cox Automotive
Louisville, KY
30+ days ago
Cox Automotive
Cox Automotive

Job Description

Primary Location: 5333 W Kiest Blvd, Louisville, KY, US

Division: Cox Automotive

Job Level: Individual Contributor

Travel: Yes, 100 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 202102552_94799406

Some trainers help people build up their muscles, leading them through intense fitness regiments. Thankfully, this trainer role wont require a single crunch or burpie. Nope, this job is a Dealer Solutions Consultant for Cox Automotive. Youll show your strength by traveling to client sites to train them up on our Xtime software so they can complete all their daily and monthly processes.

So, if you love being on the road (this is a 100% field-based travel gig), and dig the idea of driving client satisfaction in person, by phone, or via web meetings, stay with us...this may just be your kind of workout.

What Youll Do

Youll keep training on track, as you work with dealership users on proprietary software to make sure they can utilize it completely and are thrilled with the results. You might do this one on one, in a classroom setting or even remotely. Youll help clients convert from their old software to the latest and greatest software offerings from Cox, making sure all their data is intact and accurate. Youll also work with them and your Project Managers to decide which client process requirements need to be used, and then get them up and running using customizing application settings.

If youre going to train, youll need to stay trained yourself, so attending training sessions (in person and remotely) will be expected so you can keep your skill sets top tier. Youll also work with and mentor fellow Cox team members (via phone, email, and IM) so they can improve our overall success and client satisfaction.

Pack your bags, because youll be on the road a bunch - using wheels and wings - to implement the software onsite with our clients. This will give you the chance to identify opportunities that you can relay to your leadership team.

Well look to you to work well against deadlines with a "no sweat" attitude, as you use your amazing analytical and people skills to take care of customer concerns. Youre a keen listener, who conveys information clearly and concisely, whether in person or via the written word.

Whats In It For You?

We know this role will keep you busy, so we plan to take good care of you in return. Youre working for Cox, so Cox is working for you. At Cox Automotive, we reward you with meaningful benefits.

  • First, we offer a great compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
  • We value people more than technology. That means youll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
  • We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. Youll find the potential for lateral or upward career growth within the Cox family of businesses, including the innovative startups in transportation mobility, clean tech and more.


Weve already talked about a bunch of your amazing attributes, and aside from those, were looking to you to have the following qualifications so you can really step into this role and rock it:

  • BS/BA in related discipline OR an equivalent combination of education and work related experience
  • 3 years of experience in related field
  • With all this travel, a valid U.S. drivers license is a must, and were looking for you to bring a strong know-how of Microsoft programs to the job.

Who We Are

About Cox Automotive

Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like, Manheim and vAuto.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accomodations when requested by a qualified applicant or employee with disability, unless such accomodation would cause an undue harship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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