Relationship Manager

California / Remote
30+ days ago

Job Description

About Our Client

A clear market leader in the product analytics space, our client has raised $77M from world-renowned VC firms like Andreessen-Horowitz, Sequoia, and YC, and our revenue has grown significantly since then. This industry leader helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience.

They serve over 30,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, with offices in New York, Seattle, Austin, London, Barcelona, and Singapore.

About the Role

We're looking for a Relationship Manager who can partner closely with their customers, ultimately leading to long-term customer success and increased revenue under their management. Our Relationship Managers have a strong understanding of our product's capabilities and can continuously uncover areas of value for our customers.

Responsibilities

  • Owns and maintains the relationship with the director and executive-level economic buyers at their accounts by being able to connect their objectives with the value that Mixpanel provides to their teams
  • Builds and maintains a long-term account plan and strategy focused on product adoption, driving business value, and discovering growth opportunities across a book of 20-30 accounts
  • Acts as a data and analytics thought leader and partner to their accounts, as demonstrated through QBR's focused on use cases and business impact, and coordination and delivery of product demos and training

Qualifications

  • 5+ years of experience in a quota-carrying role, managing existing customer relationships
  • Has owned customer relationships at Fortune 1000 businesses
  • Has strong organizational skills and sales acumen, demonstrated by following a consistent sales methodology, maintaining accurate CRM data, revenue forecasts, and consistently hitting retention and growth targets
  • Can build and maintain credibility with a technical end-user in Engineering, Product, and Design functions by showcasing Product and Industry knowledge and expertise

Job Type: Full-time

Pay: $120,000.00 - $140,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Education:

  • Bachelor's (Required)

Experience:

  • Customer relationship management: 5 years (Required)
  • B2B sales: 5 years (Required)

Work Location:

  • One location

Work Remotely:

  • Yes

Source

https://www.indeed.com/jobs

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