Senior Sales Engineer

New York NY
30+ days ago

Job Description

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations in Orlando, San Diego, London, and the Philippines.

At iboss, we believe that exceptional employees are the key to our success. Our teams are hands on, diverse, nimble, and highly empowered to drive excellence. Come be a part of the team that will transform the way cybersecurity is delivered!

Job Description

Senior Sales Engineers partner closely with the Sales and Channel team to present cloud, web security, and new threat technologies to prospects. This is a self-driven, fast-paced, agile environment and you will work with some of the best developers in the industry. There is no ceiling and the tremendous opportunity for growth within the company.


  • Provide technical pre-sales subject matter expertise partnered with sales account executives for customer meetings, webinars, and product demos
  • Work closely with customers and sales account executives to develop hardware/software network architecture and designs for new installations and upgrades
  • Perform remote and on-site product/solution proofs-of-concept, initial configurations, and product training
  • Create and manage internal and external product and training documentation
  • Attend and present at trade shows and on-site training
  • Maintain area or operation responsibilities for selected major account opportunities
  • Maintain product roadmaps and alignment between the customer and relevant business entities
  • Keep up-to-date on relevant competitive solutions, products, and services


  • Excellent customer-facing presentation and communication skills
  • Thorough understanding of the sales lifecycle process
  • Ability to simplify complex issues and articulate technical & business solutions to a wide range of customer roles from senior executives (CxOs) to hands-on engineers
  • Strong interpersonal skills
  • Self-motivated and driven; ability to perform and excel with little supervision
  • Excellent collaborator and teammate
  • Frequent on-site travel to customer location
  • Experience as pre-sales engineer or equivalent
  • 7+ years of experience designing and supporting multilayer IP networks; routing and switching
  • 7+ years of experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS
  • 7+ years of experience managing large (>1k seat) Windows and Mac workstation deployments
  • 7+ years of experience managing Windows Server and Red Hat Linux server environments; Expert level with Linux
  • 7+ years of experience managing DNS; Microsoft and Bind
  • Experience in virtualization and specifically VDI implementations
  • Experience in acquiring and analyzing packet captures
  • Experience managing enterprise deployments of iOS, Android, and Chromebook devices
  • Experience writing SQL queries
  • Experience with Agile methodologies and tools


  • BS/MS degree in Engineering and/or Computer Science
  • MIS graduates are a plus
  • Solid understanding of networking, server, and web technologies
  • Experience with IT management products and services
  • Database query language (SQL) and report development is desirable
  • Domain expertise with IT operations, application management, and/or security/compliance is desirable
  • Experience with network directories is desirable


  • Health, Vision, Dental, Chiropractic - open to domestic partners
  • 401K with company match
  • Paid Time Off (PTO)
  • Company paid holidays
  • Optimistic, supportive, and FUN work environment
  • Fantastic quarterly company events
  • Free catered lunch every Friday
  • Free snacks
  • Free on-site gym access
  • Close to public transportation with commuter benefits
The duties and responsibilities described above are essential functions of the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

  • This position is not eligible for sponsorship of work visas


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