Job Description
About Relic+EKR
Relic is a holistic marketing partner for destination organizations all around the country! While we are a fast-paced advertising agency full of energy, our expertise for tourism sets us apart.
About the role
We are seeking a driven and enthusiastic Junior Account Manager who has a passion for marketing and an eagerness to grow within a dynamic agency environment. This role is perfect for individuals with some experience in either account management or project management, and it offers the opportunity to develop into a specialized career path in either discipline.
As a Junior Account Manager, you will manage small client accounts, taking on both the responsibilities of an Account Manager and a Project Manager. For larger accounts, you will support senior team members, assisting with day-to-day operations and ensuring that client needs are met efficiently.
Account managers coordinate and understand the ins and outs of our products, including strategy, creative, digital, media, web development, public relations, content and they are fluent in the languages of marketer. The ideal candidate will foster strong client relationships, collaborate with internal teams seamlessly, and manage projects from ideation to execution.
Our account managers are proactive, charismatic, positive individuals who want to learn and grow within their role and become an integral part of our organization. They are assertive team players who know how to creatively solve client problems and foster long-term relationships. They are detail oriented, self-starters, and they have fun and work hard!
What you'll do
- Owns the overall health, profitability and growth of assigned accounts.
- Serve as the primary contact for smaller client accounts, handling day-to-day communications, and ensuring client satisfaction.
- Support Senior Account Managers and Project Managers in managing larger client accounts.
- Coordinate cross-functional teams to ensure timely and successful delivery of client projects from ideation to execution.
- Assist with project planning, scheduling, and budget management, making sure that all projects remain within scope and on time.
- Monitor and maintain client budgets and offer creative solutions to manage scope changes.
- Tracks all projects and ensures clients are billed correctly and on time through Quickbooks Online.
- Input action items and track project progress using Teamwork or similar project management tools.
- Create and distribute agendas for client meetings and follow up with detailed action items and notes.
- Provide strategic recommendations and insights to clients, ensuring alignment with overall marketing goals.
- Anticipate potential project or client issues, proactively addressing them with creative solutions.
- Follows our documentation process for important client approvals and requests.
- Creates campaign or initiative-level briefs for all internal departments and oversees project level briefs.
Assist in preparing quarterly and annual client reviews.
Qualifications
- Bachelor’s degree or equivalent experience.
- 2+ years working as an Account or Project Manager or similar position for marketing, creative, and/or web projects.
- Experience working in an agency environment is a plus.
- Is a highly effective communicator with a warm enthusiastic attitude.
- Meticulously organized with the ability to prioritize and solve problems.
- Demonstrated success in managing people and client relationships.
- Knowledge of digital marketing and online marketing channels.
- Brings enthusiasm to the workplace and is motivated by a challenge.
Ability to manage upselling new business to current client base.
Benefits
PTO/vacation days
Flexible work schedule (hybrid vs remote)
401k
Health insurance
Other benefits
Compensation BOE.
Submit cover letter, résumé and references at: https://ats.rippling.com/relicekr-jobs/jobs
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