Job Description

Position Summary:

CO/LAB LAX is seeking a proactive and enthusiastic Assistant Account Manager to join our team at our Woodland Hills office. This is an IN OFFICE position, and applicants must be available to work Monday - Friday.

As an Assistant Account Manager, you will support the Account Manager in ensuring client goals are met and expectations exceeded. This role is crucial for maintaining strong client relationships and facilitating smooth project coordination. The ideal candidate will have excellent communication skills, a positive and high-energy attitude, and an ability to collaborate effectively with both clients and internal teams.

Key Responsibilities:

Client Support and Relationship Management:

Assist the Account Manager in maintaining client relationships, ensuring client satisfaction and retention.
Participate in regular client check-ins to assess their needs, provide updates, and address any questions.
Help develop and execute digital marketing strategies in line with client objectives.

Project Coordination:

Support the Account Manager in coordinating client meetings, kickoff sessions, and project discussions.
Ensure smooth communication between clients and internal teams to meet timelines and deliverables.
Track project timelines, budgets, and resources to ensure on-time delivery.

Performance Monitoring:

Assist with monitoring key performance indicators and providing regular updates to clients.
Collaborate with the analytics team to gather insights and suggest improvements where needed.

Client Advocacy:

Act as a supportive advocate for clients within the agency, ensuring their needs are addressed.
Proactively assist in resolving any client concerns to foster long-term relationships.

If this sounds like a good fit for you, and you’re ready to work in a vibrant, fast-paced environment, apply today to become part of our team at CO/LAB LAX!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits: