Customer Service Sales Representative - Remote in Denver

UnitedHealth Group
Denver CO / Remote
30+ days ago
UnitedHealth Group
UnitedHealth Group
unitedhealthgroup.com

Job Description

Join us for our Inside Sales Virtual Career Event, July 27, 12:00 PM - 3:00 PM CT – Click Here to Register Now!

Leverage your sales experience into a sales career with UnitedHealth Group. As an Inside Sales Representative, you'll answer incoming calls from people interested in purchasing insurance supplements (no cold calling). You'll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget. Don’t wait to join us! There’s never been a better time than now to start doing your life's best work.(sm)

Inside Sales Representatives receive a competitive base salary and are eligible to receive bonuses based on sales performance. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful, but we will pay for and provide support for you to obtain the required state insurance licenses you need to have.

If you provide verification you hold the appropriate state licenses at the time an offer is made, and upon hire you successfully complete our UHC Portfolio Agent New Hire training class, you may be eligible for a $1,000 sign on bonus.

Work Schedule: Monday-Friday 6:00AM – 9:00PM, shift will be provided during training.

Primary Responsibilities:

  • Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  • Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
  • May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
  • Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
  • Meet the goals established for the position in the areas of: sales quota, attendance and other performance criteria
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification
  • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

All new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED OR 10 years of equivalent working experience
  • Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
  • Within 14 days, must obtain all appropriate state insurance licenses (may be completed during training)

Preferred Qualifications:

  • Sales experience
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Flexibility to customize approach to meet all types of caller communication styles and personalities

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $19.23 and is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, UnitedHealthcare, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support, sales, telesales, Medicare, hiring immediately, Colorado springs, CO, Castle Rock. #RPO, CSR, healthcare, inside sales, sales, SSM&R, uhomr

Source

https://www.indeed.com/jobs

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