Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Come join our Homebuilder Services Team in Irvine, CA as an Associate Business Analyst!
Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining and documenting processes and procedures. Assess and document training needs, communicate existence of new process. Document business processes, training procedures, standard operating procedures, project status, etc. Oversee projects for business departments and/or act as a liaison/strategic partner between FAC and government entities, vendors, corporations and other FA divisions to define business processes and/or generate, update and create various products and services. When new processes are identified, may drive implementation or hand off to Project Management Team for implementation. Works in partnership with other Business Analysts to gather information and complete assignments.
In this role you will be working heavily with the team to enhance and guide our technology products. You will be working to develop our BOTs program as well as working on enhancements for various other technology products. A general interest in technology is preferred!
- Gathers information and data on business process and procedures.
- Receives/identifies problem or process, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes.
- Works with business partners to create documentation of business processes, training procedures, and standard operating procedures.
- Generates standard reports. Reviews and audits information.
Knowledge and Skills/Technology Used
- Good written and verbal communication skills
- Standard MS skill set
- Analytical skills
- Problem solving skills
- Data management skills
- Organizational skills
- Typically requires BS degree or equivalent combination of education and experience
Typical Range of Experience
- Typically less than one year of directly related experience
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.