Account Manager

Transcend Information
Columbia, MD
30+ days ago
Transcend Information
Transcend Information

Job Description

Account Manager - Embedded Team

The Company:

Transcend Information, Inc. was founded in 1988 with its headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, multimedia and industrial products with 14 offices worldwide. Not only do we design, develop, and manufacture all of our own products, but we also market and sell them. At Transcend, we uphold the highest quality and believe in professional service. As a customer-focused company, Transcend has the ability to quickly respond to the market's changing needs.

The Role:

The Account Manager for our Embedded Team is responsible for new business development within an assigned territory and sustaining/expanding existing accounts to achieve maximum profitable sales volume.

Principle Accountability/Duties:

-Target prospective customers and strengthen existing business relationships. Build strategic alliances with key customers.

-Function as a consultative salesperson; accurately convey the organizations products and services to prospective clients as strategic solutions to improve their business operations while increasing sales.

-Analyze and understand the customer’s business strategy, future product plans and expansion activities and strategically align Transcend product roadmap where mutually beneficial.

-Work cross functionally with marketing, technical support and other departments to provide customer service, including BOM development, customization of exclusive products, supply chain/logistics, service support, and reverse logistics (RMA).

-Have firm understanding of Transcends product portfolio and the competitive posture of the company; keep up-to-date with industry knowledge and price trend.

-Participate in industry trade shows.

-Manage P&L (profit & loss) and key financial metrics (AR).

-30% travel required to existing and potential customers with on-site client visits.


-BA/BS from an accredited college/university.

-Minimum of 2-3 years of sales/customer service/marketing/business development experience preferred.

-Strong interpersonal skills and ability to work as a team in a dynamic technical sales environment.

-Solid prospecting and cold calling abilities and excellent customer relationship skills, proactive at following up with prospective customers.

-Ability to deliver compelling technical presentation about Transcends products.

-Excellent PC skills. Fluency in MS Office including Word, PowerPoint, Excel.


Transcend offers a competitive compensation package and great benefits, which includes: medical, dental, vision, life insurance, 401K and paid time off. Additionally potential quarterly bonuses and sales incentives.

Job Type: Full-time

Pay: $60,000.00 - $78,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

Supplemental Pay:

  • Bonus pay


  • Bachelor's (Preferred)


  • Sales Experience: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No


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