Showroom Sales Manager

Westlake ACE Hardware
Blue Springs MO
30+ days ago

Job Description

Job Title: Inside Sales/Commercial Showroom Sales Manager

Department: Commercial Business

Reports To: General Manager, Market BDM & CSM

Exemption Status: Non-Exempt (Hourly)

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The successful Inside Sales Commercial Showroom Manager will make calls to and otherwise connect with new and existing commercial customers inside and outside the showroom facility located within a specified area of the retail store that is designed, merchandised and signed to appeal to our Commercial Customers.

Essential Duties and Responsibilities

Sales Growth and Account Development

  • Use Westlake’s reporting of sales and customer data to identify and target specific customers who represent opportunity for sales growth which are already buying from or are likely to buy from the store location you service.
  • Use our internal data and reporting as a resource to prioritize focus customers you will use the telephone and email to call on and prospect to new and existing business customers.
  • Introduce, promote and advocate the Westlake Commercial website to customers who may find it helpful as an ordering/purchasing tool.
  • Partner with the local Business Development Manager (BDM) and other Westlake Commercial Sales team members to hand off leads and sales opportunities to the appropriate parties who can follow up with those customers in person.
  • Use your consultative sales skills to connect with customers and make sales of our products to them.

Customer Service

  • Provide positive representation of Westlake Ace Hardware.
  • Proactively assist customers in solving problems.
  • Engage customers inside the store and make use of telephone and email with your interpersonal and relationship building skills.

Operations

  • Make and close sales to commercial customers inside the showroom.
  • Ring up sales using the commercial showroom POS.
  • Merchandise, order and stock product which is in demand by our commercial customers.
  • Make product stocking recommendations based on communications with commercial customers regarding their current and future needs.
  • Apply general product knowledge to discuss the needs of a wide variety of commercial customer types.
  • Source and locate product within our stable of vendors or go outside in partnership with the Commercial Sourcing Manager to order in and maintain stock of items that are in demand.
  • Communicate with store associates regarding business customer purchasing habits and frequencies.
  • Perform other related duties and special projects as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – The humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School or GED equivalent required.
  • Strong verbal and written communication skills as well as being comfortable talking with internal and external customers.
  • Solid understanding of retail operations, inventory management, relationship sales skills, and business fundamentals.
  • Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities.
  • Able to foster teamwork and collaboration.
  • Able to motivate others both internally and externally to perform enthusiastically.
  • Must have excellent follow through habits and professionalism along with excellent communication capabilities including written and verbal presentation skills.
  • Working knowledge of MS Operating Systems.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Supervising Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
  • retail sales: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Miovision

Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit miovision.com [http://miovision.com/]. Position Summary  The Sales Engineer (SE) is an industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision products.  As a technical industry expert, the SE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value.  The SE ensures continuous value and product adoption that ultimately drives intersection network and software growth. Key Accountabilities  * Create customer success plans to drive growth for each account  * Support solution design and technical implementation of current desired integrations as outlined in the customer success plan. * Monitor user adoption and product utilization and create targeted programs to increase engagement and support the agency's change management process. * Build strong relationships between the Miovision product and support teams to ensure continuous resolution of ongoing operational issues as well as product deficiencies that may come up.  * Participate in regular support and health checks to ensure accounts are continuing to derive value from our solutions * Support software renewal and upselling activities  Skills/Qualifications * Bachelor’s degree or recognized equivalency or achievement of recognized professional level * 5+ years of technical experience; must understand network products * Ability to travel internationally, providing on-site consulting work to clients * Ability to manage multiple projects utilizing strong planning and organizational skills * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and process redesign * Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management and support * Analytical nature with the ability to solve complex business issues * Basic understanding of product development and engineering processes.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.

 
Remote
Uvaro

Recruit and train new sales staff, assign specific tasks to members of the sales team, and monitor the team's sales performance.

 
Waterloo, ON / Remote
Uvaro

Experience working as an SDR or BDR. Provide guidance and feedback on email outreach and sales calls. Experience working in a sales enablement function is a…

 
Waterloo, ON / Remote