Patient Account Representative I

The University of Texas Health Science Center at...
Houston, TX
30+ days ago

Job Description

Position Summary:

Under general supervision, position is responsible for accurate and timely collection of third party and private pay receivables.

Position Key Accountabilities:

  • Reviews general accounts receivable incoming correspondence and takes timely and appropriate action.
  • Analyzes account for errors, adjustment, credits, issuing corrected entries when required. Escalates complex issues. Updates account information.
  • Documents communications accurately and completely and follows up as required.
  • Performs other duties as assigned.


Some knowledge of business office, patient billing, or collection/ reimbursement procedures in a healthcare setting; proficient in MS Office with emphasis in Excel, 10-key and math.

Minimum Education:

High school diploma or equivalent required. Graduate from a vocational business school with a minor in a job related field preferred.

Minimum Experience:

Six (6) months of hospital/medical collections experience with understanding of third party reimbursement procedures, as well as state and federal regulations governing healthcare.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215


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