Inside Sales Representative - Foodservice & Manufacturing
As an Inside Sales Representative, you will be responsible for growing accounts in your territory with products from Core Flour, Specialty grains, and future portfolios to achieve sales goals. As a team member, you will utilize the Customer Engagement Process, and other defined tools and processes, while working alongside your Sales Leadership to manage the internal network and minimize barriers to achieving sales performance goals.
As a Seller, the Ardent Mills Values of Trust, Serving, Simplicity, and Safety will guide your decisions, while upholding Our Promise we make to our Team Members. You will listen, learn, and serve your team and Customers. You will work with your Sales Director to deliver superior business results while embracing a mindset of change resiliency, showcasing learning agility, and challenging yourself to do better.
Above all you will be expected to carry out all your activities with reliability, integrity, compliance and in a safe, environmentally responsible, and efficient manner.
50% Customer Facing Sales Activities
35% Non-Customer Facing Sales Activities
15% Internal Non-Sales Activities
Prospect & Qualify
Engage customer account stakeholders to identify new opportunities for growth across products and services;
Work with Sales Leadership to appropriately prioritize time and effort allocation among accounts to optimize business outcomes
Work closely with the Marketing team to optimize commercial promotional efforts
Participate in meetings with Sales Leadership and team to prioritize accounts, identify account growth opportunities, forecast account growth, and discuss other methods to achieve sales and business objectives
Identify Key Decision Influencers & Define Needs
Research Customer prospects in advance of initial connections to gain an understanding of their business, product lines, and end Customers to develop recommendations on how to meet their needs in alignment to Ardent Mills Solutions
In partnership with the customer, identify key decision makers and influencers, build strong relationships with them, and engage in fruitful discussions to understand the needs and priorities of the account
Enable connections between customer decision influencers and internal Ardent Mills counterparts where needed (e.g., Marketing, Supply Chain, RQT, Operations, Annex)
After securing the sale, maintain coordination of activities, continually refresh awareness of Customer needs and changes to decision-makers and influencers
Design Tailored Solutions & Articulate Value Propositions
Identify viable solutions from the Ardent Mills product portfolio to include options that meet Customer needs and preferences
Align internal products, services, and solutions that achieve strategic and financial objectives
Define and communicate relevant value propositions in a way that details the benefits of partnering with Ardent Mills and differentiates us from our competitors
Deliver Proposals & Reach Mutually Beneficial Agreements
Create and deliver proposals, including pricing, that reflect Ardent Mills identified solutions and differentiated value
Conduct negotiations for mutually beneficial agreements while maintaining and growing strategic partnerships; leverage legal team to manage supply agreement and contract execution processes
Set Up Contracts & Onboard Customers
Ensure accurate set-up and communication of Customer contracts specifications to all relevant internal teams (supply chain, mills, etc.)
Execute the customer or account onboarding process, through clear and timely communication with both internal and Customer stakeholders
Fulfill Orders, Provide Service, & Collect Payments
Support Customer Service, when needed to confirm order, facilitate payment and ensure satisfaction
Ensure Customer issues and requests are addressed and followed up on quickly and effectively through collaboration with other functions
Partner with Customer Service and other functions to deliver on expectations
Maximize & Reinforce Value Delivered
Collect and document findings on account feedback regarding overall satisfaction with Ardent Mills to develop improvements for products and services
Reinforce value of Ardent Mills to our Customers by leveraging data and analytics demonstrating the strategic and quantitative benefits of the partnership
Industry & Market Knowledge
Develop deep Customer expertise relevant to their territory, segments, and the industry overall; use insights to differentiate Ardent Mills with Customers and regularly share insights with Sales Leadership
Maintain a deep understanding of the products and services available in their portfolio, while staying up-to-date with new innovations, products and offerings from Ardent Mills
People, Process, and Technology
Leverage existing Ardent Mills resources and technology, such as Salesforce or CRM, to operate effectively
Utilize internal support teams when needed to better service customers accounts
Work with Sales Leadership to validate mutually beneficial account growth strategies
Provide ideas and solutions to improve processes to remove manual or inefficient practices
Required Education, Skills & Experience:
BA or BS in business or relevant field preferred, OR HS Diploma with 4yrs of sales or relevant work experience
2+ years of sales or relevant work experience
Strong sales process skills and communications abilities (verbal and written)
Good listening skills
Demonstrated ability to influence and support internal teams that are not direct reports
Demonstrated ability to deliver results
Demonstrated ability to build trust with Customers and influence decision making
Outstanding conceptual skills
Strong interpersonal skills including relationship-building and collaboration
Proven analytical ability and comfort using data for decision-making
Natural sense of curiosity for the industry, segment, customers, and our products
Ability to thrive in difficult conversations
An openness and excitement to learn, grow, and be coached about sales, the industry, etc.
Show high learning agility to new technology, process and ways of working
Strong negotiation skills
Good to have :
First-hand knowledge and experience in the flour milling industry or food manufacturing
Travel: Up to 10%
Ardent Mills is headquartered in Denver, CO. This role can be 100% remote.
The successful candidate will be expected to commit to a periodic presence in the Denver HQ office, the frequency of which is open to discussion with the hiring manager.
At Ardent Mills, everyone matters and everyone has a voice. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and team members and the decisions will be based on merit, competence, performance, and business needs. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin, aboriginality, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, political affiliation, or any other non-merit characteristic protected by law or not. Together, celebrating our differences, we make Ardent Mills.
The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change at the discretion of Ardent Mills.
Location:Denver Office CO
Address:1875 Lawrence Street, Denver CO, 80202
Additional Locations (if applicable):
Employment Type:Full time
Additional Information:COMPETITIVE COMPENSATION: We provide market-driven base pay, based on skills, abilities and level of experiences. The annualized salary for this position starts at $67,563.39and goes up from there. Our salary ranges are quite broad, and your individual salary will be market competitive based on your unique set of skills and level of experience. Additionally, because we believe that our team members are the reason for our success, we offer all team members (who are not excluded due to their collective bargaining agreement) an opportunity to earn at minimum 5% additional variable incentives based on contribution, company performance, and individual results achieved. Your specific bonus plan and target amount will be determined based on your role and contributions. BENEFITS: At Ardent Mills we offer a wide range of benefits to our team members and their eligible family members. Some of our great benefit programs you may be eligible for include: • Medical, Dental and Vision Coverage• Health and Dependent Savings Accounts • Life and Disability Programs • Voluntary Benefit Programs • Company Sponsored Wellness Programs • Retirement Savings with Company Match • Team Member and Family Assistance Program (EAP) • Paid Time Off and Paid Holidays • Employee Recognition Program with Rewards (RAVE).