Supervisory IT Specialist

US Bonneville Power Administration
Vancouver, WA / Remote
30+ days ago

Job Description

Duties

Summary

This position is located in the Transmission Technology Services (TT) organization of Transmission Services (T), Bonneville Power Administration (BPA).

The purpose of this position is to serve as the Transmission Technology Services Director and a member of the T management team with responsibility for planning, managing, and leading programs, systems, and work processes that are necessary to perform the critical mission and support activities required of the organization managed.


Responsibilities

As a Supervisory IT Specialist, you will:

  • Serve as the Transmission Technology Services Director and as a member of the T management team with responsibility for developing, implementing and evaluating all programs and policies to ensure the timely delivery of products and programs in support of BPA's strategic business objectives.
  • Monitor the progress of the Transmission Technology organization toward its goals, periodically evaluating and making appropriate adjustments.
  • Be a key policy formulator and decision-maker for long- and short- range strategic planning in support of the overall BPA mission.
  • Exercise delegated supervisory authorities and responsibilities, directing, coordinating, and overseeing the work and providing similar oversight of contractors, when appropriate.
  • Deal with human resources management policy matters affecting the entire organization, with personnel actions affecting key employees, and with other staffing actions having significant impacts.
  • Represent TT, T, and/or the BPA in working directly with executive-level personnel, managers and staff in BPA, other Federal agencies; State and local authorities; public and privately-owned utilities, manufacturers and providers of goods and services utilized by BPA; private industry; public groups; and any appropriate regulatory organizations.
  • Lead or participate as a technical expert in committees and working groups for resolving critical problems related to BPA operations and programs requiring innovative solutions.
  • Evaluate and make recommendations concerning overall plans and proposals for major BPA, DOE, and interagency projects and implement national level guidance in DOE, FERC, and/or NERC standards, guidelines, or policies for programs impacting operation of electrical power systems.

Travel Required

Occasional travel - You may be required to travel for this position.

Supervisory status

Yes

Promotion Potential

None

  • Job family (Series)

    2210 Information Technology Management

  • Requirements

    Requirements

    Conditions of Employment

    • Must be a U.S. Citizen or National.
    • This employer participates in the e-Verify program.
    • Males born after 12/31/1959 must be registered for Selective Service.
    • Suitable for Federal employment, as determined by a background investigation.
    • May be required to successfully complete a probationary period.
    • Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.
    • When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.
    • This position has been designated as Critical Sensitive/High Risk and requires a security clearance at the DOE ?Q? level; the incumbent will be required to access, process, use, and safeguard classified information.
    • The incumbent is required to obtain and maintain the above clearance level; failure to do so may result in separation from federal service.
    • Position requires a drug test prior to appointment and random drug testing thereafter. Failure to test or a positive result on a random drug test conducted after appointment may result in removal from Federal employment.
    • First time supervisors will be required to serve a 1 year probationary period.
    • Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.

    Qualifications

    BASIC REQUIREMENT:
    You must have IT-related experience demonstrating each of the four (4) competencies listed below. The experience must be IT related and may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate.
    Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
    Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    To meet this requirement you must demonstrate proficiency in each of the four competencies listed above as follows:
    GS-15: Expert - You are known as an expert in this area. You can provide guidance, troubleshoot and answer questions related to this area of expertise and the IT field where each of the competencies are used. Focus is strategic; You have demonstrated consistent excellence in applying these competencies across multiple projects and/or organizations; You are considered the "go to" person in this area within your company and/or outside entities; You create new applications for and/or lead the development of reference and resource materials for these competencies; You are able to diagram or explain the relevant process elements and issues in relation to organizational issues and trends in sufficient detail during discussions and presentations, to foster a greater understanding among internal and external colleagues and constituents.

    SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-14) in the Federal service. Specialized experience for this position is defined as:

    GS-15: 1) Lead, oversee, and administer the design, deployment, operation, and maintenance of operational technology (OT) architecture and systems (e.g., programmable logic controllers; supervisory control and data acquisition system; distributed control system; or energy monitoring, security, and safety systems), protocols, and security used in the operation of an electrical power grid; AND 2) Participating in the development of OT strategy, prioritization, and alignment to support business objective.

    "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

    CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

    You must meet all qualifications and eligibility requirements by the closing date of this announcement.

    Education

    There are no specific education requirements or substitution of education for experience for this position.

    Additional information

    • The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
    • This job opportunity announcement may be used to fill additional similar vacancies across DOE.
    • For general information on government-wide Telework polices visit: www.telework.gov
    Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.

    If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.

    Some positions may require completion of a probationary period of up to 1 (one) year.

    Many positions require successful completion of a background investigation.

    All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

    EEO Policy: http://www.usajobs.gov/eeo
    Reasonable Accommodation Policy: http://www.usajobs.gov/raps
    Veterans Information: http://www.usajobs.gov/vi
    Telework: www.telework.gov
    Selective Service Registration: http://www.sss.gov/

    Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.

    BPA strives to ensure a safe, positive, inclusive work environment, supported by Leadership Behaviors. For more information on Leadership Behaviors visit: www.bpa.gov/goto/LeadershipBehaviors

    We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated for this job based on how well you meet the eligibility and qualification requirements above. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.

    Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated to determine if you are a best qualified candidate. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Due weight will also be given to federal employees, when applicable, for performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.

    Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):

    • Accountability
    • Administration and Management
    • Business Process Reengineering
    • Influencing/Negotiating
    • Leadership
    • Planning and Evaluating
    • Strategic Thinking


    Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria.
    Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., VRA, Schedule A).

    All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration.

    Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.

    You must meet all qualifications and eligibility requirements by the closing date ( 08/16/2021) of this announcement.

    To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/11195959.

    Background checks and security clearance

    Security clearance

    Q Access Authorization

    Drug test required

    Yes

    Position sensitivity and risk

    Critical-Sensitive (CS)/High Risk

    Trust determination process

    Credentialing, Suitability/Fitness, National security

  • Required Documents

    Required Documents

    To apply for this position, you MUSTprovide a complete application package which includes:

    • Your RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
    • Cover Letter, optional, expressing additional information not covered in your resume.
    • Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
    Submit one or more of the following to support your eligibility(s) to apply to this job announcement:
    • SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
    • Veterans: DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
    • Individuals with Disabilities: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). For more information visit the USAJOBS Help Center.
    • Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center.
    • Other non-competitive or special appointing authorities: provide documentation which supports your eligibility.
    • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation,if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

  • Benefits

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • Federal employees - Competitive service

    Current or former competitive service federal employees.

  • Individuals with disabilities

  • Land & base management

    Certain current or former term or temporary federal employees of a land or base management agency.

  • Military spouses

  • Peace Corps & AmeriCorps Vista

  • Special authorities

    Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

  • Veterans

Clarification from the agency

Current Federal employees with competitive status or other eligibility; Former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Veterans with VOW, VEOA, or 30% disability; Military Spouses; Individuals with Disabilities Schedule A; Peace Corps, Vista (AmeriCorps) eligibles; Those eligible under an OPM interchange agreement or other special appointing authority.

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion, or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities, and our business. Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are currently looking to hire energetic SDRs. This position is an integral part of our sales engine. SDRs are focussed on the front end of the sales cycle and be the face of Freshworks. The SDR team is responsible for identifying opportunities and generate a sales pipeline. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. - Do rigorous research on companies, and build an effective sales pipeline. - Strike and initiate conversations with high-profile personas of companies you are prospecting. - Be the face of Freshworks and pitch the company and our products to the prospects. - Come up with creative emails and campaigns to draw the attention of prospects. Requirements (What we look for in candidates): Must-haves: - 4-8 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Ability to handle rejections and stay focused and driven. - Ability to multi-task and manage your tasks effectively. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - A proven track record of consistency in overachieving targets.

8 hours ago
Tamil Nadu Chennai