The Big Box - Family Entertainment Hub, is looking for customer sales representative position for their facility with possible growth opportunity as keyholder/supervisor in due course.We are looking for dependable, team-oriented individuals with high energy and a passion for delivering superior guest service to families of all ages. Customer service positions are as follows:
Employment Condition: Permanent, Full time, Morning, Day, Evening, Night, Shift, Weekend, Overtime
Education: Secondary (high) school graduation certificate
Experience: 1 - 2 years
Roles and Responsibilities:
- Supervise, co-ordinate and schedule birthday party bookings
- Troubleshoot any work-related problems
- Ensure smooth operation of computer equipment and machinery
- Establish work schedules and procedures
- Handle emergency situations
- Effectively address clients concerns and complaints immediately
- Assist clients with special needs
- Maintain Birthday party schedule and supplies
- Welcoming customers with a smile
- Using the POS system and handling money
- Supporting the daily operations of The Big Box including playground and machines maintenance and safety and coordinating birthday parties.
- Replenishing stock in kitchen, washrooms and in redemption center and using The Big Box standards to create a visually appealing store
- Maintaining cleanliness of the facility including but not limited to play structures, kitchen area, restaurant sitting area, washrooms, and general areas of the facility at all times.
- Working with children of age 0-14 for meaningful playground experience and birthday events
Please ensure that your attached resume includes a valid phone number and a current email address to ensure fast and efficient contact.
Facebook Page: https://www.facebook.com/thebigboxofficial/
Instagram Page: https://www.instagram.com/thebigboxofficial/
Job Types: Full-time, Permanent
Salary: $15.00 to $18.00 /hour
Job Type: Full-time
Salary: $15.00-$18.00 per hour
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- What is your availability for each day of the week?
- Customer service: 2 years (preferred)
- Supervising: 1 year (preferred)