Business Development Specialist

Heilind Electronics
Phoenix, AZ
30+ days ago
Heilind Electronics
Heilind Electronics

Job Description

Imagine working for a Company that customers love doing business with! Advance your career with Heilind, whom customers voted The Best Electronic Distributor for the 7th straight year! Customers prefer Heilind more than 3 to 1 over the nearest competitor! (Source; Bishop & Associates, the industry’s leading market research firm, annual customer survey)

Position overview

The major objective for this Business Development Specialist position is to ‘hunt’ and uncover new customers and new business for Heilind. Regular review will focus on the quantity and quality of these activities. Ultimately we expect increased profitable sales, customer engagement and customer count in your assigned territory through new account acquisition, emerging account development, and existing customer account growth. You will be following up on new potential customer leads, re-engaging with lost customers, contacting emerging OEMs/CMs and engaging with existing OEMs/CMs. Your goal is to nurture customers and potential customers to increase the count of regular Heilind Customers and take Heilind, our franchised Product Lines, our Manufacturer’s Reps and our Services deeper into the accounts and be the indispensable and trusted go-to source for our products


A strong predictor of success for a Business Development Specialist is the ability to efficiently identify target prospect contacts, make effective contact, present the Heilind Value Proposition and via nurturing, identify matches to create long-term Heilind business partnerships. In addition, it is crucial that the BDS build relationships with our Suppliers and Manufacturer’s Reps to partner in the identification of these accounts and markets/industries – along with making proactive contact by phone/in-person/virtually and strategically crafted emails. All to draw interest, convey Heilind’s Value Proposition and nurture the relationship to gain customer trust. All as a means to the end of winning new customers, new business and securing print position for products on new designs.

You are the quarterback as you collaborate with your Branch Manager, the Field Sales team and other key departments to identify where to ‘hunt’ to meet your key objectives and build solid relationships with our Customers and Suppliers built on Heilind’s reputation of Performance, Trust and Innovation. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the Customer.

Performance Objectives

  • Before you start the journey, it’s important that you have the roadmap. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company vision, key Company objectives and most important your individual objectives & expectations. Set up systems to measure your progress toward meeting or exceeding your objectives each month.
  • Within the first 30 days… With the support of your Branch Services & Operations Manager (BSOM), learn the Heilind System and the Sales Tools you will be using on a daily basis to help organize, track, and follow up your sales activities. During this time, also with the assistance of your BSOM, you will identify 20 target customers to grow business. You will also identify 50 new customers to investigate. You will begin contacting the target and potential accounts introducing yourself and Heilind , qualifying them if they are new accounts, and building rapport with key contacts and qualifying opportunities to pursue. As you are making contact and gathering useful information, you will log calls into the call planner, reports and data into the Customer Profile Tool (key contact info, DTAM, design opportunities etc.) and lead follow up in the sales funnel. Online training modules and in-office supplier trainings will be assigned for you to complete over the next 30-60 days
  • Within the first 60 days… You will continue to contact your target and potential customers increasing your number of customer contacts and relationships with them. Making at least 20 customer interactions per day. You will concurrently be researching for new accounts to engage with, as well. You should, at this point, be opening new accounts or reviving inactive accounts at a minimum of 5 per month. By this time you should also be comfortable with the CRM, Call Planner, Customer Profile Tool and sales funnel. You should continue to update profiles, logging calls, and entering notes on leads into the sales funnel on a daily basis.
  • Within 90 days… You should have a solid flow to your day, continuing to make at least 20 customer interactions each day, working to uncover new accounts and creating an ongoing target list of accounts to qualify and develop. All assigned training modules should be completed by this time and your next trainings will be assigned. Also, you should be scheduling regular meetings with your supplier reps to discuss business opportunities, sharing account information, and developing strategies to pursue opportunities.You should be well on your way for at least 5 accounts to be in strong development and set for future deployment.
  • Within the first 6 months… You will continue your cadence of product & sales training as assigned by your BSOM. You should be comfortable completing your monthly 1 on 1 meetings and proactively reviewing your sales progress monthly with your BSOM. You should, at this point, be regularly initiating new qualified accounts, at least 8 per month. By this time, you should have at least 3 accounts ready to deploy with at least 5 more close behind (within 60 days to deploy).


A Business Development Specialist for Heilind needs to be a “hunter” and have at least one year of new business development experience. A 2 year Associate’s Degree in a business related field is desired or an equivalent combination in education and experience. Working knowledge and experience with CRM and/or sales tracking software is a plus. Microsoft Outlook, Word, Excel and PowerPoint are also frequently utilized sales tools of which the BDR should have a working knowledge.

Employee Value Proposition

Heilind is growing rapidly! We are the preeminent brand in electronic distribution, synonymous with world class service, quality people, global reach and an unsurpassed inventory of quality products. You now have an opportunity to establish a long term sales career with a dynamic company with an excellent reputation that provides exceptional support, employee development and advancement opportunities. Be part of our exciting team, our global expansion, enhanced product portfolio and corporate growth goals. Make a measurable career move where you own your territory, create your sales opportunities and realize your earnings potential.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee


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