Job Description
Overview:
Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!
Job Description:
This is an in-office position.
Omni Tempe Hotel at ASU
Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!
As a Catering Sales Manager at the Omni Tempe Hotel, you will be at the forefront of creating exceptional social and corporate events, from intimate gatherings to elaborate galas and weddings. With 35,000 square feet of versatile meeting space, this property offers an exciting opportunity to bring your sales acumen and passion for crafting memorable experiences to a brand-new lev
Responsibilities:
- Actively sell the hotel’s catering services to local markets, engaging both corporate and social clients.
- Identify and develop new client opportunities through proactive outreach, prospecting calls, and regular follow-up.
- Leverage tools like Delphi.FDC and Salesforce to manage client information, track prospects, and drive sales effectively.
- Build and maintain strong client relationships with frequent touchpoints, both on-site and through local sales events.
- Host client tours to showcase Omni Tempe’s spaces, inspiring clients with creative possibilities for their events.
- Collaborate with trade partners, community resources, and industry associations to increase hotel visibility.
- Lead clients through the entire sales cycle, from initial inquiry to final contract, creating compelling proposals tailored to each client’s vision.
- Generate detailed, transparent contracts, ensuring all elements align with Omni Hotels’ high standards.
- Collaborate with clients to enhance every detail of their program, from custom menu design to room layouts, making each event unique and unforgettable.
- Work closely with the culinary, banquet, and operations teams to service and execute events seamlessly, ensuring no detail is overlooked.
- Represent Omni Tempe at local and national events, catering shows, and community gatherings to stay connected and build an extensive network.
- Stay attuned to trends in the catering and events industry to keep the Omni Tempe Hotel’s offerings fresh and competitive.
- Drive revenue through smart, results-oriented strategies that meet client expectations while achieving hotel financial goals.
- Oversee budgets, negotiate favorable contract terms, and manage department profitability.
- Ensure a top-tier guest experience by providing attentive, responsive, and friendly service at every client interaction.
- Handle inquiries promptly, anticipate client needs, and resolve any issues to guarantee satisfaction and encourage repeat business.
- Bachelor's degree or greater preferred, or 3+ years of relevant experience.
- A proactive salesperson with a passion for hospitality and creating memorable client experiences.
- Proven track record in catering or event sales, with expertise in managing sales funnels and meeting or exceeding targets.
- Experience with Delphi.FDC, Salesforce, and Social Tables or similar tools.
- Strong organizational, communication, and interpersonal skills to foster collaboration across departments.
- Commitment to providing exceptional service, with a talent for transforming ideas into unforgettable events.
- Must be able to work a flexible schedule including nights, weekends and holidays.
This is an in-office position.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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