Vehicle and Grounds Porter

Mercedes-Benz of Buffalo
Williamsville, NY
30+ days ago

Job Description

Job Title: Vehicle and Ground Attendant/Porter
Department: Service
Reports To: Service Manager/Detail Manager/Sales Manager
FLSA Status: Non-Exempt
Prepared By: Brooke Arber
Prepared Date: June 2021


Maintains a safe, clean working environment for all dealership employees and customers.
Moves and cleans vehicles, keeps the vehicles in sound working condition, and helps managers as requested.

Essential Duties include the following. Other duties may be assigned.
Uses good judgment and safe driving skills
Maintains a professional appearance.

New Vehicle Check in
Compares serial numbers of incoming cars against invoice.
Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice.
Records the description of damages and lists missing items on the delivery receipt.
Parks new vehicles in assigned areas.
Delivers keys, books and any required accessories to office personnel for stocking
Places stock tags in vehicles
Catalogs and stores keys

New and Used Vehicles
Keeps vehicle lots neat and orderly, moving cars as directed by the sales manager and in accordance with dealership display standards.
Cleans interior and exterior of vehicles, including the trunk, glove compartment, tires, windows, etc. as needed.
Picks up vehicles from and delivers vehicles to customers as directed by management.
Starts vehicles daily and reports any problems or concerns.
Evaluates cleanliness and fuel needs daily and addresses any problems or concerns.
Ensures that required forms/stickers have been completed and are properly displayed.
Maintains proper battery log on all new vehicles.

Moves sold vehicles to maximize use of space and keep the lot in order.
Delivers sold vehicles to the new-vehicle preparation department.

Client Care
Drives vehicles to and from service lane, service stalls, wash bay and parking lot as needed.
Washes and cleans customer and dealership vehicles
Valets and assists clients into their vehicles as requested with a friendly demeanor and smile
Installs license plates and frames when requested by sales department

Building and Ground Maintenance
Cleans the service and customer areas
Performs routine building maintenance in such a manner as to minimize interruption of customers or employees.
Washes all windows, glass doors and glass panels throughout service area.
Mops and cleans service waiting area, offices, technicians' locker room and lunch room, halls, and shop bathroom.
Sweeps technician stalls, service department and body shop floors, showroom, halls, and vending areas.
Cleans all signs, posters, service signs, mirrors, fans, and vending machines.
Removes all debris from lot.
Maintains yard equipment and cleaning supplies.
Assists technicians with oil and water spills and with emptying drain tubs.
Mows lawn, trims shrubbery, and cultivates flowers. Waters flower beds and removes debris.
Runs errands as directed by foreman.
Understands and complies with OSHA Right-to-Know and other federal, state, and local regulations.
Uses proper eye, hand, and body protection when using products that require protection.

Assists transportation department when needed.
Other duties may be assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.


  • Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other employees of the organization.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.


  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and

100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


  • Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Valid Driver's License

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually loud.

_______________________________________ ________________
Employee Signature Date

Employee Name

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour


  • Employee discount
  • Paid time off


  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
HVAC filtration system installed, PPE equipment available for employees and clients.


  • High school or equivalent (Preferred)


  • Driver's License (Required)

Shift Availability:

  • Day Shift (Preferred)

Work Location:

  • One location

Work Remotely:

  • No


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