Receptionist

Holiday Retirement
West Covina, CA
30+ days ago
Holiday Retirement
Holiday Retirement
holidayseniorliving.com

Job Description

Full Time

Community Name: 8476 BRIDGECREEK WEST COVINA CA


A Receptionist at Holiday serves a key role in helping older people live better by providing exceptional support to our residents, their loved ones, and our community staff and vendors.


What We Offer:

  • A steady, full-time schedule with consistent hours
  • Paid Holidays and Vacation for eligible full-time employees
  • Anniversary Award - $500 per year after 2 years
  • One free meal per day in our communities
  • Comprehensive Health, Dental, and Vision Coverage
  • 401(k) plan with employer match!
  • A career path, with the opportunity to learn and grow professionally
  • A Certified Great Place to Work that provides a fun and respectful workplace


Where You Can Go:

This is only the beginning. We love empowering and promoting our employees and provide dedicated and talented team members the opportunity to move up the career ladder with us.


Receptionist Responsibilities:

  • Resident Relations – answer questions, complete onboarding tasks, solve problemsand provide solutions that are beneficial for both resident and community.
  • Aid residents, family members and/or vendors with questions/concerns and directthem to the appropriate person/place in the community.
  • Answer incoming calls and greet walk in traffic in a polite professional manner
  • Assist potential residents by completing initial discovery, answering general questionsand scheduling appointments for follow up with the sales leader; making sure todirect/pass messages to the appropriate party.
  • Complete discovery sales calls as needed and schedule appointments for the salesleader.
  • Provide back up support and assistance to the Enrichment Coordinator as needed.
  • Suggest and drive resident, visitor and guest participation in completing the surveyquestionnaire.
  • General Community Paperwork – responsible for mail, marketing packets, menus,print schedules, thank you cards, mass market emails, etc.
  • Keep staff and resident records current.
  • Other duties as assigned.

Qualifications:
  • High School diploma or GED
  • Previous experience providing office support preferred
  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn otherprograms
  • Proven customer service skills
  • Effective communication skills, both written and verbal
  • Self-starter, team player, not afraid to jump in and assist where needed

For 50 years, Holiday has been in the business of helping older adults live better, age more successfully and stay independent for as long as possible. We accomplish this by following these principles:

  • Older people are vibrant and deserve the best experience.
  • We promote independence and create choice to do your thing.
  • We appreciate and respect our residents, families, associates, and guests.
  • We believe in life-long learning, growth, and staying connected.


Today, over 25,000 older adults in 228 senior living communities across 43 states call a Holiday community home: and our employees agree. Beginning in early 2018, and every year since, Holiday has been certified a great workplace by Great Place to Work Institute(R), an honor that was also extended to 201 of its communities in 2021. Helping older people live better is a tremendous privilege and we would love to share more about our mission with you.


Holiday believes that every vaccinated associate creates a safer environment for our residents and associates. This is why we require new associates joining our team to receive their first vaccine at least 3 business days before their start date and be fully vaccinated within 5 weeks of starting with Holiday (unless prohibited by applicable state or local law). Holiday will consider requests for reasonable accommodation based on disability and/or religious based reasons on an individualized basis.


Holiday Retirement is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.


If you have a passion for making a difference in the lives of older people, we’d love to talk to you.


Req ID: 111184

Source

https://www.indeed.com/jobs

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